8/10 - Tốt
tami
Đi cùng gia đình
20/03/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
We selected this Motel because it was close to the Austin Rodeo and had decent reviews. Motel has a no smoking policy they charge $50 deposit to assure rooms stay smoke-free. Was told they would evaluate the room and if found smoking had occurred would run credit card to get deposit. We are non-smokers so no worries however room we were given had definitely been smoked in. We asked for a different room as we did not want to be charged a deposit on someone else's account. Host was quick to provide us with another room and even came with us to check the second room to make sure it was to our liking. He did not want us to have to travel back downstairs if there was a problem very nice of him. He also checked previous room and agreed someone had been smoking in it. Our beds weren't as comfortable as I would have thought they would have been as advertised with premium pillow top comforters and pillows. Shower head was a extreme water saving type and had no pressure or water flow. Room was also advertised to have refrigerator stocked with free drinking water and alcoholic beverages but did not just refrigerator we also did not see any water available at front desk. Free breakfast was not available as we left early 5:30ish. I wish motels advertising a free breakfast would provide breakfast earlier or other accommodations such as fruit or pastries for the early departing guest. Overall our room served its needs was stay horrible No just a basic room with a lot of false advertising.
tami
Lưu trú 1 đêm vào Tháng 3, 2025
