4/10 - Kém
Gareth
27/04/2025
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Our room was dirty so we complained and were immediately moved to another room. This was better but still below the cleaning standard I would expect for a Hilton. The shower pressure in the room was dismal and the breakfast was sub par with a limited selection (eg no fried eggs) and a move (no doubt disguised as eco-friendly) to dispensers for sauces, jams and marmalade. What this meant was that instead of taking the items to your table ready for when you needed them, you were continually revisiting the breakfast bar. Staff were helpful and friendly although service was slow at times. The hotel felt budget yet we paid £180 per night. I won't revisit.
Gareth
Lưu trú 2 đêm vào Tháng 4, 2025