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Nhận xét về GIC Luxury Hotel & Spa

4 out of 5
GIC Luxury Hotel & Spa
59 Lê Duẩn, Đà Nẵng, Đà Nẵng

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 35/63 nhận xét" "
Đánh giá 8 - Tốt. 16/63 nhận xét" "
Đánh giá 6 - Được. 8/63 nhận xét" "
Đánh giá 4 - Kém. 1/63 nhận xét" "
Đánh giá 2 - Tồi. 3/63 nhận xét" "

8,8/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

REMCO

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
All are nice and friendly, the price is reasonable, good location, breakfast is delicious.I was recommended to vote 10 by staffs, so supprise!!!!!!!!!
Lưu trú 1 đêm vào Tháng 3, 2023
GIC LUXURY HOTEL AND SPA trả lời vào 18/03/2023
Dear Sir/Madam,Greetings from Gic Luxury Hotel & Spa.Thank you for sharing your feedback, both positive and constructive.We have taken good note and ensure you that this is not our normal standard. We are discussing and reviewing this matter with the involved team members in order to learn from it and to improve ourselves for the near future and your next visit. Once again, we truthfully apologize for the unfavorable experience that you have had. We look for an opportunity to welcome you back again to demonstrate our commitment in service excellence. Thank you and best regards,GIC LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Pham

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tuyệt vời và nhiệt tình
GIC LUXURY HOTEL AND SPA trả lời vào 02/12/2022
Quý khách thân mến,Thân gửi đến quý khách lời chào trân trọng từ khách sạn Gic Luxury Hotel & Spa.Cám ơn quý khách đã lựa chọn khách sạn cho chuyến đi vừa rồi của gia đình mình tại thành phố Đà Nẵng xinh đẹp.Khách sạn xin cám ơn những nhận xét đánh giá vô cùng giá trị về khách sạn.Hy vọng được chào đón gia đình mình trong những đi chuyến đi tiếp theo đến Đà Nẵng.Trân trọng và cám ơn,

10/10 - Xuất sắc

Hai

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nhân viên nhiệt tình Khách sạn sạch sẽ,thuận tiện.
GIC LUXURY HOTEL AND SPA trả lời vào 02/12/2022
Quý khách thân mến,Thân gửi đến quý khách lời chào trân trọng từ khách sạn Gic Luxury Hotel & Spa.Cám ơn quý khách đã lựa chọn khách sạn cho chuyến đi vừa rồi của gia đình mình tại thành phố Đà Nẵng xinh đẹp.Khách sạn xin cám ơn những nhận xét đánh giá vô cùng giá trị về khách sạn.Hy vọng được chào đón gia đình mình trong những đi chuyến đi tiếp theo đến Đà Nẵng.Trân trọng và cám ơn,

10/10 - Xuất sắc

Bao

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 10, 2022
GIC LUXURY HOTEL AND SPA trả lời vào 25/10/2022
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Ryosuke

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
G8 LUXURY HOTEL AND SPA trả lời vào 02/05/2024
Dear Sir/Madam,Warmest greetings from G8 LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,G8 LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Jacqueline

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Elevator is a bit slow. The breakfasts were delicious and has a variety of fresh fruits. The property was well maintained and staff were very helpful.
Lưu trú 5 đêm vào Tháng 4, 2024
Linh Phan (Ms.) Front Office Manager trả lời vào 02/05/2024
Dear Sir/Madam,Warmest greetings from G8 LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,G8 LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Ian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent ground staff at the street entrance both when booking in and leaving the premises. Extra helpful with heavy suitcases. Checking in was friendly and welcoming and great at organising a taxi to the airport. A comfortable room with a great view, we slept well.
Lưu trú 1 đêm vào Tháng 3, 2024
G8 LUXURY HOTEL AND SPA trả lời vào 30/03/2024
Dear Sir/Madam,Warmest greetings from G8 LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,G8 LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Stuart

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Extremely helpful staff. They helped us book a train ticket to Hue. Good fitness center, pool and breakfast. Located close to restaurants and nightlife.
Lưu trú 1 đêm vào Tháng 3, 2024
G8 LUXURY HOTEL AND SPA trả lời vào 25/03/2024
Dear Sir/Madam,Warmest greetings from G8 LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,G8 LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Alexandra Gabriele

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wir waren für 9 Nächte in diesem Hotel. Das Zimmer war sauber, modern, groß und im Gesamten wie abgebildet. Hervorzuheben ist das reichhaltige Frühstücksbuffet. Der Bahnhof und Bushaltestellen sind ditekt in der Nähe, jedoch ist die Auswahl an Restaurants geringer als in anderen Gegenden. Das Personal war jederzeit hilfsbereit und freundlich. Insgesamt haben wir einen sehr guten Eindruck, daher 5 Sterne.
Lưu trú 9 đêm vào Tháng 2, 2024
G8 LUXURY HOTEL AND SPA trả lời vào 25/03/2024
Dear Sir/Madam,Warmest greetings from G8 LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,G8 LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Vinh

Lưu trú 2 đêm vào Tháng 2, 2024
G8 LUXURY HOTEL AND SPA trả lời vào 25/03/2024
Dear Sir/Madam,Warmest greetings from G8 LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,G8 LUXURY HOTEL AND SPA

8/10 - Tốt

Myan, Peterborough

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Spacious, clean and fancy, we really like it! Only issue is was the bathroom fan wasn’t working, but we only staid one night so we didn’t bother changing rooms

8/10 - Tốt

shirleen

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
nice view from high floor, clean room. just a suggestion that the breakfast table laying for the utensils , can wrap it with clean papers rather than just lay it open ? because i saw when cleaning table mats left by others after they finished, the cleaning only just dust out scraps and put back on table n our spoon n fork is laid onto same used table mat. not hygienic. hope the hotel can do some improvement on table hygiene. if not for this issue, i would have give this hotel excellent 5star.
Lưu trú 2 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

YEOJIN

Lưu trú 3 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

YEOJIN

Lưu trú 3 đêm vào Tháng 12, 2023

2/10 - Tồi

David

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Linh Phan (Ms.) Front Office Manager trả lời vào 11/12/2023
Dear Mr. David Chen, Warmest greetings from G8 Luxury Hotel & Spa. Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your input as it helps us improve our services and ensure a better experience for all our guests. We were disappointed to learn that your experience with us did not meet your expectations, resulting in a rating of 2/10. However, we kindly request you to provide us with more specific details about your concerns or issues during your stay. This will enable us to address them promptly and take appropriate measures to prevent similar occurrences in the future.Your satisfaction is of utmost importance to us, and we genuinely value your feedback.Please feel free to reach out to us directly at fom3@gicvietnam.vn or to discuss your concerns further. We would appreciate the opportunity to make things right and regain your trust. Once again, thank you for sharing your feedback, and we hope to have the chance to welcome you back in the future for a more enjoyable stay. Warm regards,

10/10 - Xuất sắc

Tammie thu

Lưu trú 3 đêm vào Tháng 11, 2023

8/10 - Tốt

Manuel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Higher than average, but not amazing. Good breakfast.
Lưu trú 1 đêm vào Tháng 10, 2023
G8 LUXURY HOTEL AND SPA trả lời vào 10/11/2023
Dear Sir/Madam,Warmest greetings from G8 LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,G8 LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A nice place
The hotel was nice and the room was really good and well organized. The bathroom and shower had a good size. Only thing that would have been better was if the aircon could stay on when not there, as it takes some time to cool the room down. Both breakfast and pool was okay.
Lưu trú 2 đêm vào Tháng 9, 2023
G8 LUXURY HOTEL AND SPA trả lời vào 14/09/2023
Dear Sir/Madam,Warmest greetings from G8 LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,G8 LUXURY HOTEL AND SPA

2/10 - Tồi

Conrad

Lưu trú 1 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

YEONGWOO

Lưu trú 3 đêm vào Tháng 8, 2023
G8 LUXURY HOTEL AND SPA trả lời vào 04/09/2023
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Naoto

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
1泊40USドルほどだったが、ホテルの生活度・設備・朝食非常にレベルが高かった。
Lưu trú 1 đêm vào Tháng 8, 2023
G8 LUXURY HOTEL AND SPA trả lời vào 04/09/2023
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Nurryyah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bathroom needs upgrade. The drain was clogged.
Lưu trú 1 đêm vào Tháng 7, 2023

10/10 - Xuất sắc

Seita

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 6, 2023
GIC LUXURY HOTEL AND SPA trả lời vào 04/07/2023
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Masato

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 6, 2023
GIC LUXURY HOTEL AND SPA trả lời vào 01/07/2023
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

10/10 - Xuất sắc

KYOONTAI

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
친절한 직원과 객실, 조식 등 호텔 자체적인 시설은 매우 만족. 시내 근처에 있어서 도보로 접근성이 좋기는 하지만 더운 날씨에 도보로 이동하기에는 다소 먼 거리. 하지만 그랩을 이용해서 저렴한 가격에 시내로 이동 가능. 저녁시간에는 도보로 이동하기에도 좋음. 다만 근거리에 편의 시설은 없음. 무조건 십여분 걸어 나가야 함.
Lưu trú 2 đêm vào Tháng 6, 2023
GIC LUXURY HOTEL AND SPA trả lời vào 29/06/2023
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

6/10 - Được

REBECCA

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
You get what you pay for
You get what you pay for, the hotel was pretty cheap so quite basic. Breakfast was good with a decent selection. Large shower/bathroom so highlight of the room. Good location - walking distance to both markets, a supermarket and dragon bridge Negatives found were: the room could do with a good deep clean and the windows are only single glazed so noisy from the streets below at all times-this was a 7th floor bedroom too.
Lưu trú 3 đêm vào Tháng 6, 2023
GIC LUXURY HOTEL AND SPA trả lời vào 14/06/2023
Dear Mr/Ms. tsung Pin Chen,Greetings from Gic Luxury Hotel & Spa.We apologize that our service did not satisfy your expectations. Regarding the problem, we have taken good note and ensure you that this is not our normal standard. We are discussing and reviewing this matter with the involved team members in order to learn from it and to improve ourselves for the near future and your next visit. Once again, we truthfully apologize for the unfavorable experience that you have had. We look for an opportunity to welcome you back again to demonstrate our commitment in service excellence. Thank you and best regards,GIC LAND LUXURY HOTEL AND SPA

8/10 - Tốt

Ynhi

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 5, 2023
GIC LUXURY HOTEL AND SPA trả lời vào 07/06/2023
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

8/10 - Tốt

Duong Thien Hai

Lưu trú 4 đêm vào Tháng 5, 2023
GIC LUXURY HOTEL AND SPA trả lời vào 29/05/2023
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

10/10 - Xuất sắc

Kok Chian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel stay was average. Clean and quiet.
GIC LUXURY HOTEL AND SPA trả lời vào 11/05/2023
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

8/10 - Tốt

SHUGO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ダナン駅から近く、ロケーションが、良いホテルでした。
Lưu trú 1 đêm vào Tháng 1, 2023
GIC LUXURY HOTEL AND SPA trả lời vào 29/01/2023
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
잘 이용했어요. 저렴한 가격에 무난한 위치에 그랩타고 다니면 어디든 큰 문제없고 화려하지 않지만 깔끔하고 서비스가 정갈한 곳. 달러를 베트남동으로 환전이 필요했는데 호텔에서 해줬네요. 베트남 여행 14일 3개지역 돌아보고 느끼기에, 꽤 가성비 괜찮은 곳입니다. 조식도 가격에 비해 좋아요. 깔끔하고 적당히 먹을거리 있는곳. 수영장은 추워서 이용 못했지만 작지만 적당한 크기로 날씨만좋다면 그역시 good.
Lưu trú 2 đêm vào Tháng 1, 2023
GIC LUXURY HOTEL AND SPA trả lời vào 17/01/2023
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,

10/10 - Xuất sắc

Christiane, CESTAS

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bon hotel ,tout etait tres bien
Lưu trú 3 đêm vào Tháng 11, 2022
GIC LUXURY HOTEL AND SPA trả lời vào 28/11/2022
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,

10/10 - Xuất sắc

TAM

Lưu trú 2 đêm vào Tháng 11, 2022
GIC LUXURY HOTEL AND SPA trả lời vào 16/11/2022
Dear Ms. Tam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,

10/10 - Xuất sắc

Verii

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super nettes und zuvorkommendes Personal, tolles Frühstucksbuffet. Pool konnten wir nur nie nutzen, da es extrem windig während unseres Aufenthalts war und es wenig Windgeschützt ist.
GIC LUXURY HOTEL AND SPA trả lời vào 16/11/2022
Dear Mr/Ms. Verii,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,

10/10 - Xuất sắc

JEONGHAN

Lưu trú 1 đêm vào Tháng 10, 2022
GIC LUXURY HOTEL AND SPA trả lời vào 25/10/2022
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

8/10 - Tốt

JAJOONG

Lưu trú 1 đêm vào Tháng 9, 2022
GIC LUXURY HOTEL AND SPA trả lời vào 25/10/2022
Dear Sir/Madam,Warmest greetings from GIC LAND LUXURY HOTEL AND SPA.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City.Thank you for staying with us, and we are looking forward to welcoming you again.Thank you and best regards,GIC LUXURY HOTEL AND SPA

8/10 - Tốt

Vivian

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s a nice place to stay when visiting DN. Will come again.
Lưu trú 2 đêm vào Tháng 7, 2022
GIC LUXURY HOTEL AND SPA trả lời vào 28/07/2022
Dear Ms. Vivian, Warmest greetings from GIC LAND LUXURY HOTEL AND SPA. Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Da Nang City. Thank you for staying with us, and we are looking forward to welcoming you again. Thank you and best regards, GIC LUXURY HOTEL AND SPA

6/10 - Được

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The good: * Great employees * Comfortable bed * Good location (shops around, 5 to 10 minute walk to river walk) The not so good: * The "hot" water was not hot at all. It was not cold but should be hotter * Pillows are too high. Luckily, I knew this and and brought my own smaller pillow * No gym - surprising for a four star hotel * No spa - surprising for a "hotel and spa" * No bathtub (in any room, as far as I can tell) * Pool is only outside (great in the summer, not in the winter) Overall: It was a nice place but it was clear they have very few guests so it seems they tried to cut some costs. I can understand that but then they should have coordinated with other businesses to offer the commonly expected services to their guests. The staff really are wonderful.
Lưu trú 2 đêm vào Tháng 1, 2021
Ecommerce Manager trả lời vào 22/01/2021
Greetings from GIC Luxury Hotel & Spa, We're grateful for your review regarding GIC Luxury Hotel & Spa. We love to read that you enjoyed our hotel location that is one of our wonderful advantages. Our property is located in city center that is near the night market, and many famous visiting places in Da Nang city. The traveler definitely loves our hotel location because it’s easy to reach everywhere. We’re so sorry to hear you had such as frustrating experience, but we really appreciate you bringing this issue to our attention. We would like the opportunity to investigate your feedback further. Please could you contact me at contact information? We’ll work with you to resolve any issues as quickly as possible. Once again thank you so much for sharing your experiences and we hope your next visit will be as pleasant as the previous one. GIC Luxury Hotel & Spa.

10/10 - Xuất sắc

Hsieu Hsun

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice place new. Pillow can be better. Breakfast can be better too.
Lưu trú 3 đêm vào Tháng 3, 2020

10/10 - Xuất sắc

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Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
对中国人很友好
这家酒店对中国人很友好,强烈推荐同胞们入住。位置非常好,就在市中心,离火车站和景点都很近,Big C不到一公里,超棒。
Lưu trú 3 đêm vào Tháng 2, 2020
Gic Luxury Hotel and Spa trả lời vào 17/02/2020
尊敬的先生/女士, 感谢您的审核。 我们感谢您的赞赏。 我们将一天天尽力而为,以改善我们的服务,并为我们的客人带来最好的。 我们的确希望我们将一直欢迎您。 非常感谢,祝您有美好的一天!

4/10 - Kém

旅好きの老夫婦, 上海在住

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
チェックインして部屋に入ってビックリしました。ベッドルームには窓が全くなく、バスルームは全面窓になっていました。ホテルの人に無理を言って部屋を変えてもらったけど、部屋を選ぶ際は気を付けてください。
Lưu trú 5 đêm vào Tháng 1, 2020
Gic Luxury Hotel and Spa trả lời vào 04/02/2020
Dear Mr/ Ms. Thanks for your review. We would like to make clear that the kind of room you booked has correct information. We show it as the reality so we wonder why you felt unhappy. We do hope that you understand us. Thank you so much and have a nice day!

10/10 - Xuất sắc

Duncan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely place, I would highly recommend :)
This hotel was really nice, one of the best hotels I've ever stayed in, the staff were friendly and helpful and the breakfast was good too. Spotlessly clean, giant tv, everything is new and the shower is like Niagara falls. Couldn't fault the place at all, the only strange thing was the reception was on the 6th floor but there are staff in the entrance to tell you this so it wasn't a problem.
Lưu trú 2 đêm vào Tháng 1, 2020
Gic Luxury Hotel and Spa trả lời vào 03/02/2020
Dear Mr/ Ms. Ducan, It's nice to hear that your compliments. We will try our best and improve our services so that all of guests staying here and then giving us good impression as your words. We do hope that you still choose Gic Luxury Hotel and Spa for your staying next time. Thank you so much and have a nice day!

2/10 - Tồi

Tuula Irmeli

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ei koskaan uudestaan
Ei äänieristystä. Sänky huono. Ravintolan ja spa n henkilökunta ystävällisiä. Vastaanoton miespuoleiset erittäin palveluhaluisia ja ystävällisiä, mutta naiset töykeitä. Olin ostanut huoneen ja spa-hoidon. Spa hoitoa en saanut. Ei ollut mahdollista toteuttaa!! Miksi sitten tällainen myytiin? Huoneessa tunkkainen haju. Suihkun kaivo ei vetänyt. Suihkutila erittäin likainen. Ikkunan alaosa seinä homeessa. En suosittele.
Lưu trú 3 đêm vào Tháng 1, 2020
Gic Luxury Hotel and Spa trả lời vào 31/01/2020
Good morning Mr/ Ms.Tuula Irmeli, Thank you so much for taking time to give us your feedback. It sounds bad when staying with us. We think that you had some misunderstand about our staffs perhaps. We would like to express our regret as we can't bring the memorable trip for you as your expectation. We got your comments and try to improve so that we can bring the best service for our guests and their satisfaction. Thank you so much and have a nice day!

6/10 - Được

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Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
員工友善,地點方便,房間寬敞整潔,又可以於酒店兌換外幣,還有welcome drink很好喝!哈哈哈
Lưu trú 1 đêm vào Tháng 1, 2020
GIC LUXURY HOTEL AND SPA trả lời vào 31/01/2020
早上好先生/女士, 非常感谢您抽出宝贵的时间向我们提供反馈。 我们感谢您的评论。 但是,如果您给我们最高分,例如5/5 .... hehehehe,那会更好 如果您有任何计划返回这里,我们将随时欢迎您。 非常感谢,祝您有美好的一天!

6/10 - Được

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Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Quite empty for the room and not many facilities. Poor ventilation inside the room, which requires a long time to cool down the room, noisy corridor in the morning and poor temperature control for showering.
Lưu trú 2 đêm vào Tháng 1, 2020
Gic Luxury Hotel and SPa trả lời vào 20/01/2020
Dear Mr/ Ms. We are thankful for your comments. We will convey your review to the related department so that they will improve what you said. Thank you so much and have a nice day!

6/10 - Được

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Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed at this hotel two months ago and received better service in oct 2019. Since I knew the hotel already I knew exactly where to go. If this was my first time visiting the hotel, I would’ve been annoyed that no one told me where the lobby was. No one took me to my room either so it took me a while to find my room which was in a hidden area. I expected more from this hotel.
Lưu trú 2 đêm vào Tháng 1, 2020
Gic Land Luxury Hotel and Spa trả lời vào 13/01/2020
Good morning Mr/ Ms. Thank you so much for your comment. We know what you felt when everything seemed to do by yourself without any help. It maybe lack of the staffs and it was the first period to operate our hotel so there are some mistakes. However, we believe that you will feel better if you come back here now. We improve day by day and bring the best service for our guests. Thank you so much and have a nice day!

10/10 - Xuất sắc

Sagar

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent Hotel
Very nice, clean and comfortable hotel. Infrastructure is new, staff is very friendly, breakfast is amazing.
Lưu trú 3 đêm vào Tháng 1, 2020
Gic Land Luxury Hotel and Spa trả lời vào 10/01/2020
Good morning Mr/ Ms. Sagar, Thank you so much for choosing Gic Land Luxury Hotel and Spa and taking your time to give us your feedback. We are so glad when hearing that you had good impression at our property and our staffs as well. We do hope that you have any chance to come back here and we are willing to welcome you all the time. Thank you so much and have a nice day!

8/10 - Tốt

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Thích: Sạch sẽ, tiện nghi, dịch vụ
Das Zimmer war sehr geräumig und modern. Jedoch waren die Fenster so schlecht isoliert, dass man das Gefühl hatte das Fenster ist immer offen.
Lưu trú 1 đêm vào Tháng 1, 2020
Gic Land Luxury Hotel and Spa trả lời vào 08/01/2020
Dear Mr/ Ms. Thank you so much for your review. We got your comment about proofsound. We do try to find how to improve this issue so we hope you to sympathize for us. We also wish to have any chance to come back here next time. Thank you so much and have a nice day!

8/10 - Tốt

Ciane

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is new and clean. The room is big and comfortable. It is just 15 mins walk to Han market.
Lưu trú 3 đêm vào Tháng 12, 2019
Gic Land Luxury Hotel and Spa trả lời vào 04/01/2020
Good morning Mr/ Ms. Ciane, Thank you so much for choosing Gic Land Luxury Hotel and Spa and giving us your feedback. We are so happy when you had a nice trip here. If you have any chance to come back Da Nang, Gic Land Luxury Hotel and Spa always welcomes you. Thank you so much and have a nice day!

8/10 - Tốt

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
숙박시설 주변이 좀 분주하고 열악한 느낌이나 숙소로서의 역할은 충분히 한다고 보여짐 방음도 뮨제없고 프론트도 친절하고 등등
Lưu trú 1 đêm vào Tháng 12, 2019
GIC LUXURY HOTEL AND SPA trả lời vào 31/01/2020
안녕하세요, Mr. Ms., 의견을 보내 주셔서 감사합니다. 의견을 보내 주셔서 감사합니다. 그러나 5/5와 같은 최대 점수를 주면 더 좋습니다 .. hehehehe 여기로 다시 오실 계획이 있으시면 언제든지 기꺼이 환영합니다. 정말 감사합니다 좋은 하루 되세요!