Hồ bơi ngoài trời, mở cửa từ 6:00 đến 19:30, ghế dài tắm nắng

Nhận xét về Khách sạn Radisson Đà Nẵng

4.5 out of 5
Khách sạn Radisson Đà Nẵng
170 Võ Nguyên Giáp, P.Phước Mỹ, Q.Sơn Trà, Đà Nẵng

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 45/71 nhận xét" "
Đánh giá 8 - Tốt. 22/71 nhận xét" "
Đánh giá 6 - Được. 2/71 nhận xét" "
Đánh giá 4 - Kém. 1/71 nhận xét" "
Đánh giá 2 - Tồi. 1/71 nhận xét" "

9,6/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

stephen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All staff including management was so nice and helpful.
Lưu trú 7 đêm vào Tháng 4, 2024
Nhi Pham trả lời vào 08/05/2024
Xin chào stephen,Warmest greetings from Radisson Hotel Danang!We are incredibly grateful that you took the time out to share your feedback with Radisson Hotel Danang. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay in our hotel – it means the world to our entire team!We look forward to serving you again soon!Best wishes,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 - Tốt

Joanne

Đi cùng bạn đồng hành
It was convenient
Lưu trú 2 đêm vào Tháng 4, 2024
Nhi Pham trả lời vào 24/04/2024
Dear Joanne, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Chi Hong

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Radisson brand has lived up to the expectation. Homey feeling if you have stayed in Radisson brand hotels before.
Lưu trú 2 đêm vào Tháng 4, 2024
Nhi Pham trả lời vào 08/04/2024
Dear Chi Hong,We're delighted to hear that your experience at our Radisson hotel met your expectations and provided a homey feeling. Maintaining the standard of the Radisson brand is our priority, and we're glad to have met your needs. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Best regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Chris

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I love this place. Friendly staff- conveniently located across the beach and very close to downtown’s entertainment
Lưu trú 3 đêm vào Tháng 2, 2024
Nhi Pham trả lời vào 27/02/2024
Hi Chris, we appreciate your kind words and 5-star review. We're so glad you enjoyed our convenient location and friendly staff. Looking forward to welcoming you back soon!Best regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beach front, good amenities, all you would want from a stay in Danang
Lưu trú 3 đêm vào Tháng 1, 2024
Nhi Pham trả lời vào 26/01/2024
Dear Valued Guest,Warmest greetings from Radisson Hotel Danang!We are incredibly grateful that you took the time out to share your feedback with Radisson Hotel Danang. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay in our hotel – it means the world to our entire team!We look forward to serving you again soon!Best wishes,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

viet

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staffs are very helpful
Lưu trú 4 đêm vào Tháng 12, 2023
Nhi Pham trả lời vào 25/01/2024
Dear viet, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 - Tốt

Samir

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Bathrooms are poorly designed, i.e. although shower and toilet have a door, the area to bed is open. So anyone flushing or using the basin can be heard, disturbing anyone trying to sleep. It would be easy enough to have a door that actually closes and can insulate some sound.
Lưu trú 2 đêm vào Tháng 1, 2024
Nhi Pham trả lời vào 23/01/2024
Dear Samir, Thank you for taking the time to share your feedback. We sincerely apologize if the design of our bathrooms caused any inconvenience to you. We are always looking for ways to improve our guest experience and your feedback is valuable in this process. We hope to have You as our guest in the future, and we will do our best to meet your expectations.Kind regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 - Tốt

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Disappointing
There is nothing wrong with the hotel staff do their best but unfortunately there is a very noisy nightclub right in front of it . We booked an ocean front room which was fine but had to change to a downgraded room due to the noise . No refund on price as booked through hotel.com but was offered a free cab to the airport which saved us about £5. Have to feel sorry for the hotel noise isn’t their fault local authorities should do more about this noisy bar . If you are going to stay there get a city view room and you should be fine
Lưu trú 1 đêm vào Tháng 1, 2024
Nhi Pham trả lời vào 22/01/2024
Dear Peter,We appreciate you taking the time to share your experience with us. We're glad to hear that our team offered you the best service and adaptability during your stay, despite the issue with outside noise. We are sorry about the inconvenience it caused, and we are indeed working with the local authorities to manage the noise from the nightclub. We'll also revise our policies with hotel.com to improve our refund policy. We hope we get another chance to offer you a more peaceful and enjoyable stay in the future.Best regards,Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

TAKASHI

Lưu trú 3 đêm vào Tháng 1, 2024
Nhi Pham trả lời vào 22/01/2024
Dear TAKASHI, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Myung-Joong

Lưu trú 3 đêm vào Tháng 12, 2023
Nhi Pham trả lời vào 09/01/2024
Dear Myung-Joong, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

YUJI

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
施設は最高、ご飯も美味しい。 目の前がビーチだけにビーチクラブが夜中まで うるさいけど、 そこまで気にならず爆睡しました。 ビーチに朝日を観に行くにも最適
Lưu trú 2 đêm vào Tháng 12, 2023
Nhi Pham trả lời vào 09/01/2024
Dear Yuji, Thank you so much for your stellar review! We're thrilled to hear you enjoyed our facilities and thought the food was delicious. We are also glad to hear that you enjoyed the beachfront view and took advantage of witnessing the beautiful sunrise. We understand that the beach club can get a bit lively, but it warms our hearts that it didn't interfere with your rest. We'd love to have you back anytime for more beachside sunrises! Yours,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

MASAAKI

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Nhi Pham trả lời vào 08/01/2024
Dear MASAAKI, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

samaneh

Lưu trú 3 đêm vào Tháng 12, 2023
Nhi Pham trả lời vào 08/01/2024
Dear samaneh, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 - Tốt

Kevin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023
Gary Theng - General Manager trả lời vào 14/12/2023
Dear Kevin,Thank you so much for taking the time to share your feedback on your recent stay with us. We are delighted to hear that you had an overall positive experience at our hotel and awarded us an 8/10 rating.If there are any specific aspects of your stay that you feel could be improved to make it a perfect 10/10, please do not hesitate to share your thoughts with us. We appreciate your input and are committed to continually enhancing our guests' experience.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future.Best regards,

10/10 - Xuất sắc

KOKLEE

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed 4 nights at the hotel and the experience is just amazing! The staff are very friendly and taking every opportunity to service the guests, providing suggestion for us to go HoiAn when we touched down and assisting with the transport. The hotel is clean, nice beach view, rooftop pool and great relaxing massages too. Thank you Khank and Dang for the excellent customer service! We have an enjoyable stay at Danang to explore all the attractions and the memories are just unforgettable. We will be back again! #family room with ocean view - 5 to 9 Dec 2023#
Lưu trú 4 đêm vào Tháng 12, 2023
Nhi P trả lời vào 11/12/2023
Thank you so much for your kind words and five-star rating, KOKLEE! We are thrilled to hear that you and your family had an enjoyable stay with us and that our staff provided excellent customer service. We look forward to welcoming you back soon!Nhi Pham - Quality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 - Tốt

Hyunja

Lưu trú 2 đêm vào Tháng 11, 2023
Nhi P trả lời vào 08/12/2023
Dear Huynja, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 - Tốt

Adrian, Laguna Beach

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beachfront, walkable to many restaurants and night life activity
Lưu trú 2 đêm vào Tháng 11, 2023
Nhi P trả lời vào 27/11/2023
Dear Adrian, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

KHA

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 5 đêm vào Tháng 11, 2023
Nhi P trả lời vào 27/11/2023
Dear KHA, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

DAVID

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
From the moment we arrived felt like a VIP. The staff is very attentive and helpful. Check-in was easy and staff brought out luggage to our room. They also explained all the amenities of the room. The room was bright, clean and enough space (twin room). Arrival cookies was also there to greet us. Beds are comfortable. Loved the roof top pool and bar. Very relaxing and drinks are good. Breakfast was amazing with I think anything you would want for breakfast was available. Fresh fruit excellent. All the staff was kind and helpful. Modern hotel with all the amenities you can have. I'd highly recommend the hotel and it is right across from the beach. I'd only say rooms with the ocean view maybe bothered by the beach bars across the street with music but it didn't bother us on the upper floors.
Lưu trú 2 đêm vào Tháng 10, 2023
Nhi Pham trả lời vào 01/11/2023
Dear David,We are delighted to hear that you had such a wonderful experience at our hotel. It is our goal to make every guest feel like home from the moment they arrive. We appreciate your kind words about our attentive and helpful staff, who went beyond and above to assist you with everything in the our facilities during your stay. It's great to know that you found the rooftop pool and bar to be relaxing, with good drinks and the breakfast with a wide variety of options. We understand that rooms with an ocean view may be affected by the beach bars across the street, but we are glad that it did not bother you on the upper floors. We appreciate your recommendation and thank you for choosing our hotel, and we hope to welcome you back in the future.Kind regards

10/10 - Xuất sắc

Aaron

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Definitely clean, definitely kind staff, no complaints at this hotel
Lưu trú 3 đêm vào Tháng 10, 2023
Nhi Pham trả lời vào 17/10/2023
Dear Aaron,Thank you for your positive feedback! We are thrilled to hear that you found our hotel to be clean and our staff to be kind. Providing exceptional service and maintaining a clean environment are top priorities for us. We appreciate your kind words and look forward to welcoming you back on your next visit.

10/10 - Xuất sắc

Jianwei

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 9, 2023
Nhi P trả lời vào 27/09/2023
Dear Jianwei, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023
Nhi P trả lời vào 25/09/2023
Dear Valued Guest, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
もう一度泊まりたい最高のホテル
オーシャンビューの部屋を2日間、滞在しました。 ホテルの出入り口では、常にスタッフがおり、扉を開けてくれます。また、雨の日は、タクシーを降りたら、傘をさして、迎えに来てくれました。 pre-dinnerというサービスがあり、部屋で軽食とドリンクが提供されます。その際、白ワインを選択しました。ボトルでの提供でした。次の日も軽食と白ワインのボトルが置いてありました。フロントに確認したところ、無料のサービスとのことでした。無料なのでびっくりしました。 TVは、日本のテレビも見ることができました(TBS、テレ朝、フジテレビ、日本テレビ、NHK)。 朝食の種類は、ほんの少し少ないかもしれません。
Lưu trú 2 đêm vào Tháng 9, 2023
Nhi P trả lời vào 20/09/2023
Thank you for sharing your experience staying at Radisson Hotel Danang. It's great to hear that the hotel had attentive staff members at the entrance, always ready to open the door for you.We are also delighted to hear you enjoyed our pre-dinner service and it is one of our goals to exceed your expectations and bring you memorable moments while staying with us.We appreciate your feedback on the variety of our breakfast options. We will work with related department heads to seek for improvement on this area. Overall, it sounds like you had a pleasant stay with excellent service and thoughtful amenities. Thank you for sharing your feedback, and we hope to welcome you back for another enjoyable experience in the future.Thank you and best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 - Tốt

Namie

Lưu trú 3 đêm vào Tháng 8, 2023
Nhi P trả lời vào 13/09/2023
Dear Namie, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

SAYURI

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
朝食のバリエーションも多く、毎日違った料理が提供されとても美味しかったです。 フォーを気に入り毎日食べていました。 屋上のプールからの景色も最高です! バーで注文したカクテルもジュースもとても美味しかったです!
Lưu trú 3 đêm vào Tháng 7, 2023
Nhi P trả lời vào 11/08/2023
Dear SAYURI,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

4/10 - Kém

Reina

Lưu trú 4 đêm vào Tháng 7, 2023
Nhi P trả lời vào 05/09/2023
Dear Reina,I'm sorry to hear that you had a bad experience. We would appreciate if you could share with us details what we could have done to improve our services.Please do not hesitate to contact us via our email if you need further assistance.Kind regards,Nhi PhamQuality & Guest Experience AssistantRadisson Hotel Danang

8/10 - Tốt

Bjorn

Lưu trú 5 đêm vào Tháng 7, 2023
Nhi P trả lời vào 02/08/2023
Dear Bjorn, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 - Tốt

junjun

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 6, 2023
Nhi P trả lời vào 12/07/2023
Dear junjun, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

YUTAKA

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋を海の見える部屋にチェンジして頂いて、よかったです。 有難うございました。
Lưu trú 2 đêm vào Tháng 6, 2023
Nhi P trả lời vào 12/07/2023
Xin chào YUTAKA,Warmest greetings from Radisson Hotel Danang!Thank you for choosing our hotel for your stay and leaving a fantastic review. At Radisson Hotel Danang, we continuously strive to serve you better.We are glad that the team has managed to meet your needs deliver a pleasant stay.Looking forward to meeting you again in the future!Best Wishes,Radisson Hotel Danang Team

10/10 - Xuất sắc

Daegun

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good conditioned room
Lưu trú 1 đêm vào Tháng 5, 2023
Nhi P trả lời vào 07/06/2023
Dear Daegun, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

KEIICHI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ビーチ前の素敵な北欧ホテル
ビーチ前のロケーションで海の景色が素敵です。また、21階のプールと水平線と一緒に見える景色が素敵で、特に夜のライトアップ時がとても綺麗です。インテリアは北欧風で好きです。
Lưu trú 2 đêm vào Tháng 5, 2023
Nhi P trả lời vào 13/05/2023
Dear KEIICHI,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 - Tốt

Myung wan

Lưu trú 2 đêm vào Tháng 4, 2023
Nhi P trả lời vào 13/05/2023
Dear Myung wan, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Wing Man Joanna

Lưu trú 1 đêm vào Tháng 4, 2023
Nhi P trả lời vào 28/04/2023
Dear Wing Man Joanna, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 - Tốt

Estee

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Recommendation: 3.5/5
The service was amazing. Hotel is readily accessible, and it’s just a 3 minutes to the beach. Limited amenities, thus, please don’t expect too much. 1. The room does not have the best view, even though we selected ocean view. There are other rooms with better view which is of the same category. 2. The aircon sound is really loud, and there’s a club somewhere, and we can hear the bass in our room. We are staying at the 10 floor, where the highest floor is 21 where the pool is. 3. Little gesture which is great: room lock is faulty, 1011, based on experience, when two room keys doesn’t work, usually is the lock issue. I knew because when we tabbed on the lock, the lock was opened, but door knob was stuck. I think concierge should have sent another person up with us. They did not bother changing or upgrade for the inconvenience caused but they did send us a letter of apology with a place of snacks. 4. Pricing for the private car services is reasonable, including the tour packages.
Lưu trú 3 đêm vào Tháng 4, 2023
Nhi P trả lời vào 25/04/2023
Thank you for your review, Estee. I am disappointed you were not happy with the view on this occasion. We believe we have a clear description of different room types with different views to accommodate different expectations when you make your booking. We would be happy to resolve this issue during you stay if you were happy with the upgrade fee. Once again, please accept our sincere apology for the inconvenience of the aircon and the door lock that you encountered. We highly value your feedback and these points will highly be taken under consideration and informed to the concerned department heads to seek a prompt improvement. I hope that on your next visit, we can provide a room with a view that takes your breath away, and better services to exceed your expectations. Kind regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Bernadette

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff amazing. Highly recommend the day spa bamboo massage.
Lưu trú 2 đêm vào Tháng 4, 2023
Nhi P trả lời vào 25/04/2023
Dear Bernadette,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Alison

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Radisson is in a nice location opposite the beach with cafes and restaurants nearby. The staff are exceptional - friendly, thoughtful and helpful.
Lưu trú 5 đêm vào Tháng 4, 2023
Nhi P trả lời vào 25/04/2023
"Xin chào Ms. Ha,Warmest greetings from Radisson Hotel Danang!We are incredibly grateful that you took the time out to share your feedback with Radisson Hotel Danang. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay in our hotel – it means the world to our entire team!We look forward to serving you again soon!Best wishes,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

8/10 - Tốt

Yin Lam

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 4, 2023
Nhi P trả lời vào 25/04/2023
Dear Yin Lam,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

HIDEHIRO

Lưu trú 1 đêm vào Tháng 3, 2023
Nhi P trả lời vào 13/04/2023
Dear HIDEHIRO, Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Ramesh Bahadur

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was conveniently located very near to the My Khe Beach and about 20 minutes drive to the airport.. The room was bright and clean and the bed comfortable, the view from the window was fantastic as it was facing the sea and the beach. The hotel staff were very welcoming, helpful and customer-oriented. We also like the Omelee Spa and the infinity pool was great. The breakfast service at the Market Place restaurant was very good, while dinner was very quiet (maybe because of many restaurants nearby), although we enjoyed most of the food served.
Lưu trú 5 đêm vào Tháng 3, 2023
Nhi P trả lời vào 17/03/2023
Dear Ramesh Bahadur,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Denise

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 3, 2023
Nhi P trả lời vào 17/03/2023
Dear Denise,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Thi Hoang

Lưu trú 4 đêm vào Tháng 2, 2023
Nhi P trả lời vào 23/02/2023
Dear Thi Hoang,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
For the money this is an excellent hotel. Breakfast food amazing and very helpful, friendly staff. Very clean and rooms refreshed daily.
Lưu trú 3 đêm vào Tháng 2, 2023
Nhi P trả lời vào 23/02/2023
Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Nhi PhamQuality & Guest Experience Assistant ManagerRadisson Hotel Danang

10/10 - Xuất sắc

Jaeho

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
전망 좋고 친절함
미케 비치 길 건너편에 위치하고 있어서 일출을 보기 좋습니다. 친절한 직원과 좋은 전망이 최고의 장점입니다. 밤에 근처의 클럽 소음이 심한게 문제인데, 인근의 호텔들은 다 같은 문제가 있을 것 같습니다. 소음 규제하는 법령이 없나보네요. 재방문의사 있습니다.
Lưu trú 4 đêm vào Tháng 1, 2023
Nhi trả lời vào 27/01/2023
Dear Jaeho,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Team

10/10 - Xuất sắc

Sayaka

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフの対応がとてもよかった。今、街中でこんなイベントをしてますなど、プラスアルファの情報をくれて嬉しかった
Lưu trú 1 đêm vào Tháng 1, 2023
Nhi trả lời vào 27/01/2023
Dear Sayaka,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Team

10/10 - Xuất sắc

HYEMI

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2023
Nhi trả lời vào 27/01/2023
Dear Hyemi,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Radisson Team

6/10 - Được

KA YEE

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A dependable brand choice
Very good location as far as access to beach, but restaurant and other shopping choices nearby could be better. Those are further south, about 15 - 25 mins walk. Restaurants and bars that are nearby cater to large tour groups. They are oversized / priced accordingly. Across from the hotel / nearby are parking areas for tour busses. This area feels a bit odd, with huge concrete shells / incomplete hotels / condos facing the ocean / promenade type area, and cleared / unbuilt lots converted to vegetable gardens in blocks behind the big hotels. Other large buildings along this strip look abandoned, but are probably just closed for the “off season.” For optimal quiet, best to be roomed on the non-beach side. There is some noise from the bar / pool area on the 21st floor (if your room is high up). The main sound issue is from the beach clubs across the road. But, this probably is more a concern in peak tourist season. The hotel itself is clean and in good condition. The beds are comfortable and the rooms, at least facing the ocean, very bright. The balconies are rather narrow—good for standing, but not furnished, though some small pieces could fit. Good lighting options in the bedroom / bathroom. Service was generally very good, but English still a struggle for non-key personnel. The buffet breakfast was enjoyable, but shined for more traditional Vietnamese dishes.
Lưu trú 4 đêm vào Tháng 12, 2022
Nhi trả lời vào 27/01/2023
Dear Sir/Madam,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang. We look forward to welcoming you back. Sincerely, Radisson Team

8/10 - Tốt

Trung

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and clean hotel with great lobby staff. Pool was not heated for the cooler season. So, we didn’t swim at all during our whole beach vacation. Hotel was in a walkable location to the beach and restaurants in the area. Other than the breakfast restaurant, there was no restaurant onsite for formal dining forcing guests to search for eating places off-site. Breakfast staff was very petty, not approving of my taking coffee back to me room in my thermo mug because we came to breakfast late and didn’t have as much time to enjoy it. I assumed they would throw away the unused coffee anyway.
Nhi trả lời vào 27/01/2023
Dear Trung,Thank you for taking the time to share your feedback from your visit to the Radisson Hotel Danang . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members.Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all team members at Radisson Hotel Danang , I look forward to welcoming you back.Sincerely, Radisson Team

10/10 - Xuất sắc

Guang Yu

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is new with a fantastic view from the pool. Staff was warm, helpful and prompt. Food would be an area the hotel could improve on as both breakfast and room service tasted satisfactory.
Nhi trả lời vào 24/12/2022
Dear Guang Yu,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Radisson Hotel Danang

10/10 - Xuất sắc

Vi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly
Nhi trả lời vào 24/12/2022
Dear Vi,Thank you for your feedback regarding your stay at Radisson Hotel Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Nhi Pham