Khách sạn Miền Đông Massachusetts

"We had no heat for the entire stay- it was below 20 on some nights and we were freezing. We messaged some agent over and over and they kept having us trying to troubleshoot. Then they said they sent a technician which they did not. I never got anyone on the phone to speak to. They just kept texting me. I thought I was texting a bot. Overall, the room was nice and spacious, and the decor was lovely however, the television only faces too awkward dining room chairs versus being able to...

"The kitchen was well-stocked and the room was amazing! The check-in should be smooth but I had booked an early check in, called 6 weeks prior to arrival to confirm, received an email confirmation and called again to confirm an early check in, and had to sit in the lobby while the company that handles check in told the woman at the desk I was lying and didn’t have one like I didn’t have the paperwork to prove it. I missed my arrival time at the airport because of it. The rest of the stay was...

"The rooms are very spacious and clean. I liked the lighting provided as well."

"We liked the room for the price. There was no one at the desk after 7:00 or 8:00 pm. and not sure when they came in the morning. The staff that we did interact with were very pleasant. There was no cleaning service for the entire 3 nights that we were there. And under the bed had not been vacuumed/swept in a while (there was popcorn under it and we did not eat popcorn). The rest of the place was nice. Even though I understand that things break down, the hot tub was not working for half the...

"Of the three Inn Season Resorts in Falmouth, Captains Quarters has the best location. The staff is helpful and attentive, and the entire stay was great. "

"This hotel is spotless and very comfortable. The rooms are well decorated, not fancy, but modern. I gave it 4 stars because it was very noisy-- lots of kids running down the hall, and I could hear voices in the rooms on both sides of me. I had to turn my white noise on loud to drown it out."

"Room with kitchen and room to stretch out. Nice and clean when arrived. Somewhat limited in dishes."

"SMALL ROOM"

"Nice spot"

"Have stayed here twice. Very convenient to the college, easy check-in. Both times we were here, there was a blizzard, but the host helped dig our car out and kept the property clean and passable. Would stay again. "

"Pros: Easy access to nearby seashore, bike trails, etc. Cottages are very quiet and private. Cons: Cottages receive no maid service at all during your stay, and guests are expected to clean their own cottage before their departure. Overall a nice place, but the lack of any service at all was a disappointment."

"Clean rooms and pool. Great family resort."