Okura Hotels & Resorts, Ebisu, Tokyo

"とても綺麗でした"

"The balcony room at the newer The Okura Heritage is stunning, with the best of amenities. The staff is hit and miss, while some are old school polite, many of them gave me the impression they did not like American guests, as the responded quite differently to the Japanese guests. The breakfast is slightly below average with limited options. I absolutely savor Japanese cuisine and found the recommended set menu at the Yamazato restaurant quite laking. However, the staff was wonderful and the...

"朝食無しでしたが、直ぐ近くにコンビニもあり飲食店もあって便利だと思います。スタッフの方もとても親切です。 また利用したいな〜と思えるホテルです！"