Dear Shawn,Thank you for taking the time to provide such detailed feedback on your recent stay. While we're glad to hear that you enjoyed the swim-up rooms, modern decor, and well-maintained beach and water park, we are truly sorry to learn that other aspects of your experience fell short of your expectations.We deeply apologize for the issues you faced with the service, maintenance, and food quality, as well as the inconvenience with your shower. This is not the standard we aim for, and your frustration is understandable. We also appreciate your thoughts regarding the lack of Jamaican cuisine and the limited operating hours of the Kids Club, and we will certainly take these suggestions into consideration as we work to improve.Your suggestion about consolidating operations during the off-season is valuable, and I will personally share this with our management team for review.We hope that despite these challenges, you might consider giving us another opportunity in the future to provide you with the experience you expected from a 5-star resort.Warm regards,

Dear Eddie,Thank you for your fantastic 5-star review! We’re thrilled to hear that you had such an excellent experience with us. Your positive feedback means a lot to our team, and we’re delighted that we could contribute to making your stay memorable.We look forward to welcoming you back for another exceptional visit in the future!Warm regards,

Dear Markeya,Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet your expectations. Your concerns are important to us, and we would like to learn more about the issues you faced during your stay so we can address them and improve our services.Please feel free to reach out to us directly, as we are committed to making things right and ensuring a better experience for all our guests.We hope you’ll consider giving us another opportunity in the future.Warm regards,

Dear Mark,Thank you for sharing your feedback with us! We’re glad to hear that you found our property to be a good option, especially when compared to other hotels in the area. Your comments help us stay competitive, and we appreciate your perspective.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Lisanne,Thank you for your wonderful review! We’re so pleased to hear that your family, especially the young ones, had a great time and found plenty of activities to enjoy. It’s also fantastic to know that you loved the food during your stay.We hope to welcome you and your family back for another fun-filled vacation in the near future!Warm regards,

Dear crystal,Thank you for your review! We’re delighted to hear that you enjoyed your stay, especially the service from our staff and the swim-up experience. It’s wonderful to know that everything met your expectations.We look forward to welcoming you back for another great stay soon!Warm regards,

Dear Bianca,Thank you for taking the time to share your feedback. We sincerely apologize for the challenges you experienced during your stay. It’s disheartening to hear about the issues with your room, including the air conditioning and odor, as well as the difficulties with the room change and lighting.We take your comments seriously and will be addressing these concerns with our team to ensure they are resolved promptly. Your feedback is invaluable in helping us improve our services.We hope you will consider giving us another chance to provide you with a more enjoyable experience in the future.Best regards,

Dear Shantel,Thank you for your kind words! We're thrilled to hear you enjoyed your stay and everything our property has to offer. It was a pleasure having you with us, and we hope to welcome you back for another great experience soon.Best regards,

Dear Bernell,Thank you for your feedback. We’re thrilled to hear that our staff made a positive impression on you—they truly are our greatest asset.We’re sorry to learn about the issue with the ceiling fan in your room and the challenges you faced with room service. We’ll be sure to address these concerns with our maintenance and service teams to ensure improvements are made.We appreciate your willingness to stay with us again and look forward to the opportunity to provide you with a better experience.Best regards,

Dear Britnie,Thank you for taking the time to share your detailed feedback. We’re delighted to hear that our staff, including Khadijah, Marcus, Rika, and Mr. Haypee, made a positive impact on your stay. Your kind words will be shared with them—they truly appreciate your recognition!We’re sorry to hear about the issues with the buffet and the traditional Jamaican dishes. We will review our menu offerings and work on incorporating more local favorites like ackee and saltfish to better reflect Jamaican cuisine.Additionally, we apologize for the maintenance issues you encountered with your room. Our team will address the crack in the tub and the missing knob to ensure these issues are resolved promptly.We appreciate your feedback regarding the hotel's location and the need for updates. Your comments are invaluable as we continually strive to enhance our guests' experiences.Thank you again for your review. We look forward to welcoming you back and providing an improved experience.Best regards,

Dear Georgia,Thank you for taking the time to share your feedback. We’re thrilled to hear that you loved our staff—your appreciation truly brightens our day!We apologize for the discomfort you experienced in our restaurants. We understand how important it is to enjoy a pleasant dining environment, and we’re sorry that the lack of adequate cooling affected your experience. Please be assured that we will review this issue with our team to explore ways to improve our dining areas and enhance guest comfort.Your feedback is invaluable, and we are committed to making the necessary adjustments to ensure a more enjoyable experience in the future. We hope to have the opportunity to welcome you back and provide a better dining experience.Best regards,

Dear Charrisse,Thank you for sharing your experience with us! We’re delighted to hear that Orlando Clarke was able to resolve the issue with the safe and that you enjoyed learning more about Jamaica from him. It’s also wonderful to know that our housekeeping team made your stay more comfortable.We’re thrilled that your first visit to Jamaica was memorable and enjoyable. Your positive feedback about our staff and their efforts means a lot to us. We hope to welcome you back in the future for another fantastic stay.Best regards,

Dear Tamer,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our beautiful blue waters and received excellent service throughout your stay. Our team takes great pride in providing outstanding experiences, and it’s fantastic to know that we succeeded in making your visit memorable.We look forward to welcoming you back and creating more amazing memories together!Warm regards,

Dear Shawntay,Thank you for sharing your positive experience with us! We’re delighted to hear that you enjoyed the beautiful scenery, friendly and accommodating staff, and the overall vibe of our resort. It’s great to know that despite the property’s size, you never felt crowded.We apologize for the inconvenience you faced with restaurant reservations during your short stay. Your suggestion to make reservations upon arrival for longer stays is very helpful, and we’ll take it into consideration to improve our guests’ experience.We appreciate your recommendation and look forward to welcoming you back for another great visit!Warm regards,

Dear Thomas,We’re deeply sorry to hear about your recent experience at our resort. It’s concerning to learn that you had difficulty securing reservations and were disappointed with the service and quality at some of our dining options. We strive to offer a variety of high-quality experiences, and we regret that we fell short during your stay.We’re pleased to hear that you enjoyed the buffet and found the rooms to be clean. Your feedback on room service and other dining experiences is invaluable, and we will address these concerns with our team to ensure improvements are made.Thank you for sharing your thoughts with us, and we apologize for any inconvenience caused. We hope to have the opportunity to better serve you in the future.Sincerely,

Dear Narvellia,We're very sorry to hear about the issues you encountered during your stay. This is not the experience we aim to provide our guests. We sincerely apologize for the discomfort caused by the lack of air conditioning and face towels in your rooms, as well as the condition of the lobby. Your feedback will be shared with our management team to address these concerns immediately.Sincerely,

Dear Lotonia,We're truly sorry to hear about your disappointing experience. This is not the standard we strive to maintain, and we deeply regret that your stay did not meet your expectations. Your feedback is important to us, and we'd like to understand more about what went wrong. Please feel free to reach out directly so we can address your concerns.Sincerely,

Dear Fadi,Thank you for your positive feedback! We're thrilled to hear that everything was very good during your stay. We hope to welcome you back soon!Best regards,

Dear Karlene,Thank you for the perfect rating! We’re delighted to hear that your stay was exceptional. We look forward to having the pleasure of hosting you again soon.Best regards,

Dear Michael,Thank you for your positive review! We’re thrilled to hear that you and your family had a great time and enjoyed the cleanliness and fun atmosphere of the hotel. We look forward to welcoming you back for another enjoyable stay!Best regards,

Dear Kavia,Thank you for your kind words! We’re delighted to hear that you found your stay relaxing and peaceful. It’s wonderful to know that our atmosphere contributed to a tranquil experience for you.We look forward to welcoming you back for another serene getaway.Best regards,

Dear Camile,Thank you for your feedback. We’re glad to hear that you enjoyed the room and spacious bathroom, and that Joan's service stood out during your stay. However, we’re sorry to learn about the issues you faced with amenities and room presentation.Please know that your concerns have been shared with our team, and we’re committed to addressing these areas to enhance our service. We appreciate your input and hope to provide a more seamless experience on your next visit.Thank you for your understanding.Best regards,

Dear Bao Yan,We’re very sorry to hear that your experience did not meet your expectations. We take all feedback seriously and would like to understand more about the issues you encountered. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience in the future.Best regards,

Dear Karneisha,Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we’re thrilled that we could meet your expectations.We look forward to welcoming you back on your next visit!Best regards,

Dear Nneka,Thank you for your feedback. We’re sorry to hear that your recent stay did not meet your expectations. We take your comments seriously and will address the issues you mentioned regarding the staff.We are committed to providing a high level of service, and it’s clear we missed the mark. We will review your feedback with our team to ensure improvements are made. We appreciate your input and hope you might consider giving us another chance to better serve you in the future.Best regards,

Dear Shana,We’re genuinely sorry to hear about the issues you encountered during your stay. Cleanliness and comfort are top priorities for us, and it’s clear we fell short in this instance. Your feedback about the roaches, odor, and maintenance issues is concerning, and we will address these with our team immediately.We apologize for the inconvenience and frustration you experienced. We appreciate you bringing these matters to our attention and will work hard to ensure they are resolved. Thank you for sharing your experience, and we hope to have the opportunity to restore your faith in our resort in the future.Best regards,

Dear Tiffany,Thank you for your continued loyalty and for sharing your positive experience! We're delighted to hear that you love the resort and our staff's accommodating nature. It's wonderful to know that our bartenders' energy and service made such an impact on your stay. We look forward to welcoming you back for your next visit!Warm regards,

Dear Tiffany,Thank you for the perfect rating! We’re thrilled to hear that your stay exceeded your expectations. Your kind words about our staff and their service mean a lot to us. We can’t wait to welcome you back for another fantastic stay!Best regards,

Dear Memuna,Thank you for sharing your wonderful experience! We're thrilled to hear that Royalton Blue Waters exceeded your expectations and that you enjoyed the delicious food. It's fantastic to know that our resort provided everything you imagined. We look forward to welcoming you back for another exceptional stay!Best regards,

Dear Marcia,Thank you so much for your kind words! We’re thrilled to hear you loved the lazy river, pool, beach, and cabana. It’s wonderful to know that you enjoyed our staff and found plenty of fun for the whole family. We look forward to welcoming you back for another excellent experience!Best Wishes,

Hello Jasmine,We're sorry to hear about your experience and apologize for the issues you encountered. This is certainly not the standard we aim to uphold. Your feedback is crucial for us to improve, and we will address these concerns with our team immediately. We hope you’ll consider giving us another chance to provide a better experience.Best Wishes,

Hello Mark,We deeply apologize for the inconvenience and distress you and your fiancé experienced during your check-in. This is not the level of service we strive to provide. Please know that we take your feedback seriously and will investigate this matter to ensure it does not happen again. We appreciate you bringing this to our attention and hope for the opportunity to make things right. Please contact us directly so we can address your concerns and work towards a resolution.Best Wishes,

Dear Tamika T,Thank you for sharing your feedback and rating. We appreciate your input and are committed to using it to improve our services.We hope to have the opportunity to welcome you back and provide a better experience in the future.Sincerely,

Hello Clayton,Thank you for your positive feedback! We're thrilled to hear that you found our hotel very clean and modern, and that you enjoyed our delicious food. We look forward to welcoming you back for another great experience soon!Warm regards,

Dear Keon,Thank you for your 4-star rating! We appreciate your feedback and hope to welcome you back for an even better experience in the future.Warm regards,

Dear Rory,We appreciate your feedback and take it seriously. If there are specific aspects of your stay that you would like to discuss further or if there's anything we can do to address your concerns, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience in the future.Warm regards,

Dear Janice M,Thank you for your outstanding rating! We are thrilled that you had a fantastic experience with us. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,

Hello Feliza,Thank you for your kind words about our hospitality! Ensuring our guests feel welcomed and well-cared for is our top priority. We look forward to welcoming you back for another enjoyable stay at our resort. If there's anything else we can do to make your next visit even better, please let us know. Safe travels!

Dear Crystal,Dear Guest,Thank you for taking the time to provide your feedback about your stay at Royalton Blue Waters.We apologize for any inconvenience caused by the resort's location and transportation times. We strive to provide a seamless experience for our guests, and your feedback will help us improve our services.We hope to have the opportunity to welcome you back in the future and provide a more convenient and enjoyable stay.Best regards,

Hello Simone,Thank you for your feedback and for rating us 4/5! We appreciate your support and hope to earn that extra star on your next visit.Best Wishes,

Dear Habeeb, Thank you for allowing us to host you and for leaving your feedback.We apologize for the poor customer service experience you encountered during your stay. Please know that providing exceptional service is a top priority for us, and we regret falling short of your expectations. Your feedback is important, and we will use it to improve our service delivery. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable experience in the future.Best Wishes,

Dear Kai,We sincerely apologize for the inconvenience you experienced during your recent stay with us. Providing delicious and satisfying dining options is a top priority, and we regret that the food did not meet your expectations. Your feedback regarding the quality of our meals is valuable, and we will share it with our culinary team to ensure that improvements are made.Maintaining a comfortable environment for our guests is essential, and we regret any discomfort caused by these issues. Rest assured, we will address these concerns promptly to prevent similar incidents in the future.We appreciate your kind words about our staff, and we are pleased to hear that they provided you with friendly and attentive service. Please know that your satisfaction is our utmost concern, and we will strive to make necessary improvements based on your feedback.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable visit.Best Wishes,

Dear Aneel,Thank you for taking the time to leave us a 5-star review! We are delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back again soon for another fantastic stay. Best Wishes,

Dear Valued Guest,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and distress caused during your stay with us. We strive to provide a comfortable and enjoyable experience for all our guests, and it is disappointing to learn that we fell short of your expectations in this regard.Please rest assured that we take issues of cleanliness and pest control very seriously. Our team is conducting a thorough investigation and implementing measures to address this issue immediately. Additionally, we will be reviewing our procedures to ensure that our guests do not encounter similar situations in the future.We understand the importance of delivering exceptional service and maintaining a high standard of quality throughout our property. Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective action. We hope that you will consider giving us another opportunity to exceed your expectations in the future.If there is anything further we can do to assist you or if you would like to discuss your experience in more detail, please do not hesitate to contact us directly. Thank you for choosing our resort, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Best Wishes,

Dear Keith,Thank you for the perfect rating! We're thrilled you had a fantastic experience with us. We look forward to welcoming you back soon for another wonderful stay.Best regards,

Dear Akime,Thank you for sharing your feedback. We're glad to hear that you found the property itself to be amazing. However, we're sorry to hear that your accommodation did not meet your expectations. If there are any specific issues you'd like to address or if there's anything we can do to improve, please let us know. We want to ensure that all aspects of your stay are enjoyable and comfortable.Best Wishes,

Hello Karene,Thanks for your rating. If you have any specific feedback or concerns you'd like to share about your experience, feel free to let us know. We're here to listen and help address any issues you may have encountered during your stay.Best Wishes,

Dear Angelina,Thank you for the perfect rating! We're thrilled you had a fantastic experience with us. We look forward to welcoming you back soon for another wonderful stay.Best regards,