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"Yes.Met by staff holding board with name on it."

"Probably the best hotel I’ve stayed in and my partner agrees too. Staff everywhere were great especially at check in desk. We only needed 2 nights as we were stuck in Male following a last minute flight cancellation. The room was great, ocean view room, it was big, clean, quiet and had everything in it you need, bed was massive and comfy. Hotel had a few different restaurants which served great food, the breakfast buffet was probably the best breakfast I’ve had in a hotel. Rooftop pool was lovely with a snack bar for food and drinks, plenty of sun beds and places to sit/lie down. Free airport shuttle too and a well-equipped gym. There was a convenient 24-hour supermarket around the corner. Just all round such a nice hotel and could have stayed longer."

"Great for family resort with variety of great food in the all inclusive package. Lots of activities to keep you busy throughout the day. Open up late bar compare to other resorts, lots of shows, games and things to do. The only thing that i did not like was the minimum of 6 people for the excursions, snorkeling and fishing (they canceled ours cause there was not enough ppl, apparently everyone was at the pool 360 bar drinking lol). Overall we had a great time and would definitely go back again. Thank you to all the bartenders they were great. Ooo and i forgot to mention the underwater restaurant Only Blue, staff was amazing, food was awesome and the atmosphere was at a top level. Thank you "

"I stayed in two rooms first quite cosy but very clean TV above bathroom foot is silly. 2nd room larger again very clean. Staff very friendly, airport pickup went smoothly. Breakfast adequate but would like yoghurt ( personal taste) room service good. "

"Excellent service, particularly the shuttle bus & the way they communicated with NH Collection Havodda, our next destination. Thank you!"

"Yes. Good directions for shuttle. Direct view of beach."

"When booking property, no information that the fitness centre was at least a 7-10 min walk away and that it is closed on friday as well as only 12-12 on saturday when i checked out. I chose The Somerset precisely because of the fitness centre, but it was disappointing I could not use it at all. Brandon"

"The island is smaller than you expect from the pictures and island map and overall it feels outdated. The staff didnt seem very happy, which reflects in the level of service. Im happy we only stayed for three days. Most restaurants have zero ambiance. Only thing top quality and high level of service was the breakfast restaurant female staff (very welcoming) and sea salt restaurant. Quality of food is great in Sea Salt, be sure to book dinner there."

"Our stay was a NIGHTMARE , made worse because we have had no apology from the hotel, verbal , written or compensation for what happened . We booked the Ocean View Suite and indeed on checking in it seems great , however later the bathroom started leaking water and it was the worst sewage smell we have ever smelt , spreading throughout the whole room .. Then at around mid night the power failed in the room , we were worried both about Hygiene and also getting and Electric Shock with the water everywhere in the bathroom. We had to beg to get another room obviously we could not stay there, we could hardly breath the smell was so bad . Initially however the reception staff said there was no other room available , we insisted and then after some calls we were found another room in sister hotel , It took almost to 2am to get sorted in the other room, The other room was tiny and extremely noisy in the front of the hotel and almost on top of a busy road. We didn't sleep. We complained at the time and also afterwards about what happened and also via hotels.com, who has tried non stop to speak with the hotel management , with no success. Management wont answer Hotels.com. You will understand that we would not of expected to pay the full price for the Ocean suite when we never had it and indeed the experience we went though. It is unbelievable we never even had an apology in any form. We strongly suggest you book elsewhere this management does not care about its guests "