Banyan Tree, Itaewon-dong, Seoul

"Hamilton hotel has convenient location, spacious room, and quite clean. The down points are: very noisy at night due to the bars near it, the receptionist during our stay (a girl) is not friendly, she looks cold & the way she talked made us feel like we are not clients for her to support, but we are lower than her. We strongly suggest the hotel to replace her with a more friendly person or give her extensive trainings on customer service and people/communication skills."