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"All of staff were very helpful."

"This place is SO nice. I loved every aspect, from my room to the onsen to the breakfast buffet. The town is really nice too. Quiet though, so if you're looking for vibrant nightlife this isn't it 😀"

"Beautiful property, lovely and helpful staff. The dinner and breakfast were amazing! "

".Kinosaki Onsen, the town, was celebrating it's 1300th year as an onsen town in 2025! The other guests were Japanese, but our host, Odie, spoke perfect English and explained everything very well. .Our group had 2 rooms. Both rooms were large traditional Japanese rooms (toilet/sink area, but no bath/shower in the room--onsen town!). VERY clean and stylish with a nice view of the main river street. Kotatsu sunken seating area, and a separate dining table area with floor chairs with backs. There were no children at the time of our stay, but families are welcome. .There are only 8 rooms in Ichidaya Inn. There were some elderly guests (it's a multi-story walk-up with no elevator; pack light, be ready for stairs). Ichidaya has 2 private Onsen which families can use together. We didn't have schedule difficulties with so few rooms using the baths. We stayed for 2 nights/3 days during our 2 weeks in Japan. It was the highlight of our trip! It was in early April, and the cherry blossoms just happened to be in full bloom! .Ichidaya yukata and jackets are worn inside the Ryokan and throughout the town. Several fancy women's yukata/obi/bows were no additional charge. . The Ryokan meals were worth every penny. It was far more food than we could eat! Delicious and beautifully presented. Meals were very different our two nights; both fantastic! They accommodated shellfish/pork avoidance. Advance notice required. Ichidaya is near train tracks, but trains didn't disturb night sleep."

"Spotlessly clean, modern and functional hotel close to the train station. Great free breakfast and coffee machine in the morning. Laundry 300yen a wash. Vending machines with drinks and snacks. Pyjamas. Toiletries. Regular clean towels. Toothbrush/paste. Hot/cold water machine. Microwave. Very helpful staff. Automatic check-in/check-out system. Excellent location for trains and also for local buses to many areas including attractions such as sand dunes/museum."

"Great location and room very big with a beautiful view on the city and mountains."

"Excellent place. Only little things is would benefit with just a bit more information in English, some of the experience and explanations are confusing but overall an amazing place to be"

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"Wonderful stay. Friendly, professional and accommodating staff from the moment we drove up to the property to when we depart. The staff even helped to sort out our luggage delivery to the next accommodation in another city. Our hostess Matsuri was sweet, polite and gracious. The property itself is beautiful and exudes an old-world charm, and our room with in-room onsen is such a treat. The meals we had were also delicious and thoughtfully prepared and presented. We had a lovely time at Nishimuraya Honkan and hope to return again."