8/10 - Tốt
Kevin
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
29/12/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ
Enjoyed our stay utilising an interconnected bedroom for 2A and 3C. Front door security was not good with poor lock on door which did not close fully. Security felt compromised. Swimming pool great but needed times during day to allow hotel guests only as the sunbeds were sometimes filled by people who were not guests and not paying for food/drink. Just bringing their own towels and utilising the pool without any payment towards hotel while guests pay high price for accommodation. Towels for pool ran out on Christmas day due to limited staff and no staff apparently working on Boxing Day. Would be positive if hotel gave guests friendlier service as focus (perhaps time of year) appeared more interested in christmas parties with mixed messages from hotel reception in relation to Christmas day food service and clothing requirements being disregarded at bar area.
Kevin
Lưu trú 10 đêm vào Tháng 12, 2024