6/10 - Được
Jennifer, Chesapeake
Đi cùng thú cưng, Đi cùng gia đình
17/04/2025
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
My husband and I stayed from 4/14-4/17, 2025. We were given a “renovated room”. We have stayed at this resort several times, but the new layout of the room was difficult to navigate. The balcony was hidden behind the couch, the sink and closet was in one area(very small-no counter space) and the shower and commode was in a completely different room. The bed and pillows were comfortable, and the rain shower was awesome. The biggest problem was in the bar area. The first night the bartender/waitress greeted us by complaining about how busy she was, when we told her we were ready to order she sighed and said” Go for it” then huffed again, the drinks were good, …….if she hadn’t of slammed them on the table. We ordered food that was decent and more drinks but her mood never improved. The next night my family met us in the bar, same attitude different bartender/waiter. I got the feeling that the girls got a kick out of throwing beer bottles into trash to hear glass break. Ordered mushrooms, they were burnt, order them again, not good at all.
Normally this is the only resort I would book my stay when visiting family in North East Tennessee, but I think we will reserve a room in Johnson City, TN. If you pride yourself as being a golf resort and conference center, you need professional employees to work in this resort. If you pay between $300-500 a night, then you need to deliver the best service available.
Jennifer
Lưu trú 3 đêm vào Tháng 4, 2025