Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools and full-service spa

Choose dates to view prices

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Lake
Private kitchen
Standard Room, Accessible, Mountain View | In-room safe, free WiFi, bed sheets
Villa, 2 Bedrooms, Mountain View | Private kitchenette
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
The current price is 4.075.672 ₫
4.605.510 ₫ total
includes taxes & fees
1 May - 2 May

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Room options

Available filters for rooms
Showing 2 of 2 rooms

Superior Room, Mountain View

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hairdryer
Cable channels
In-room safe
  • Mountain view
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hairdryer
Cable channels
In-room safe
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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About the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Kalambu Hot Springs - 11 min walk - 1.0 km
  • Baldi Hot Springs - 12 min walk - 1.1 km
  • Ecotermales Fortuna - 19 min walk - 1.6 km
  • Arenal Volcano - 16 min drive - 12.3 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Baldi Hot Springs
A free breakfast buffet, a nightclub and a poolside bar are just a few of the amenities provided at Hotel Los Lagos Spa & Resort. Treat yourself to a hot stone massage, a body wrap or a manicure/pedicure at Fangus, the on-site spa. The on-site international cuisine restaurant, Las Palmas, offers breakfast, lunch and dinner. Enjoy on-site activities, such as horse riding, hiking/biking and ziplining. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Hot springs on-site, a round-trip airport shuttle (surcharge) and smoke-free property
  • Wedding services, 2 meeting rooms and a front desk safe
  • Guest reviews say great things the dining options, breakfast and overall value
Room features
All 96 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 1 May 2025 start from 4.075.672 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Los Lagos Spa & Resort?

Self-parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Checkout is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Baldi Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

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Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 904 out of 1120 reviews
Rating 8 - Good. 153 out of 1120 reviews
Rating 6 - Okay. 33 out of 1120 reviews
Rating 4 - Poor. 19 out of 1120 reviews
Rating 2 - Terrible. 11 out of 1120 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Great resort.
Stayed 1 night in Mar 2025

10/10 Excellent

Felix

Beautiful property very kid friendly Great prices & great food!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lindsay

Fantastic, would stay here again!
Stayed 3 nights in Mar 2025

8/10 Good

Aisha

Wonderful location. Food was good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tali

View of the volcano and activities Spa was AMAZING!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

JASON

Great place! Our family enjoyed it very much.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leah

My family absolutely enjoyed the hot springs, slides and breakfast at Los Lagos. Our room was nice as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Jasleen

Best resort views I've stayed at!! Amazing resort.
Stayed 1 night in Mar 2025

10/10 Excellent

Emmanuel

Great resort to stay and enjoy hot spring and onsite excursions
Stayed 3 nights in Feb 2025

10/10 Excellent

Manisha

Wonderful stay. The resort is beautiful.
Stayed 2 nights in Mar 2025

8/10 Good

michelle

Staff was very friendly. Food was delicious. Property is well maintained with a one of a kind view of the volcano.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brett

Beautiful property. Incredibly lush.
Stayed 3 nights in Apr 2025

10/10 Excellent

Phil

It is a beautiful property, I will return again.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

This property is amazing and we had a fantastic stay with our family. The only issue I had was with some grumpy employees, otherwise everything was amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Beautiful grounds
Stayed 3 nights in Mar 2025

10/10 Excellent

Tammy

We really enjoyed the property. Would definitely recommend to others and would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

What an amazing place! The pictures does not do this place justice! And the hot springs are really hot, not the luke warm pools you find in other place. Drinks and food are very affordable and service is great. Can't go wrong with this resort!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dan

We Loved it we will return property was beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Kasey

Everything about this resort was excellent! Thank you
Stayed 4 nights in Mar 2025

10/10 Excellent

John

We loved all of the different pools and hot tubs. We loved trying all of the different temperatures. Having such a big selection of pools made them less crowded overall. The swim up bar was great. The overall location was gorgeous.
Stayed 3 nights in Apr 2025

8/10 Good

Craig

Very nice location and view.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jana

This is our second stay at Los Lagos and we hope to be back. The hot springs are absolutely amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Blanca

Very kind staff and proximity to restaurants/activities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Natallia

Excellent for family vacation. Dining service requires improvement
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Everything was awesome will be back soon
Stayed 7 nights in Mar 2025