8/10 - Tốt
Jennifer
Đi cùng bạn đồng hành
01/11/2024
Thích: Sạch sẽ
This property is something special. The location and views are amazing. The service upon arrival and a few of the mistakes made while we were there, left more to be desired for the nightly cost of the stay. No one was really available to help us unload the car or help bring our things to the room. They charge a resort fee just to go to the swimming pool, which we did not go to during chilly days in October. Parking is $45 per night for self parking in an open garage. They don't have coffee available for guests in the morning anywhere. Not for purchase beyond the instant coffee in the rooms or going across the street to Starbucks. The rooms have a public beach access staircase in front of the rooms which can get noisy at times - even in the middle of the night if there are people staying out and about. Overall, this place has some kinks to work out, but we will absolutely return. We were celebrating my husband's birthday and Laguna is a special place for us - just wish it had been a bit smoother upon arrival and that the extra charges hadn't been mistakenly charged on my card by the front desk. Had to visit them and get that removed.
Jennifer
Lưu trú 2 đêm vào Tháng 10, 2024