6/10 - Được
Cathy
Đi cùng bạn đồng hành
09/03/2025
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, nhân viên & dịch vụ
I’ve stayed here quite a few times and I’ve always loved it. But this time, I started to notice the decline in quality which is really sad because I love this hotel. It is me and my partners favorite.
The first thing we noticed was that one of the side tables was broken. It was missing a part of the leg so it would wobble quite a bit. I also found leftover hair from previous customers, and I know they were not mine because the hair was blonde and I have black hair. The blonde hair was also stuck in the blow dryer. I also noticed that the sink handle was slightly broken, it worked, but it twisted Past the 90° angle it normally is at. The toilet holder was also slightly broken. I noticed that our bedsheet cover had a hole in it almost like a burn hole from a cigarette butt. It was washed but the hole was the first thing I noticed on the bed.
So all these items still worked but just wasn’t in the shape and quality that I know this hotel to be. I feel like if I’m paying $140 for a night the room should at least be completely clean and everything should be in the condition that they were originally in.
Also at night, we asked the front desk for extra towel towels, and we saw her make a note of it. While waiting for the towels, we fell asleep and two hours later we still did not have the towels. So we had to call them again at midnight for extra towels, which we did eventually get them.Just felt a little sad because this wasn’t the quality that me and my partner are used to.
Cathy
Lưu trú 1 đêm vào Tháng 3, 2025