10/10 - Xuất sắc
Agnes
22/11/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is a unique and beautiful find! My only gripe is the yummy but limited breakfast on offer during my November visit.
I've given it a 5 star as it's a well looked after hotel with amazing grounds and facilities. Hotel staff went beyond duty to ensure I gained access to having my hair braiding within 24 hours by calling on a local contact, they paid attention to detail in their service, kudos to the manager as she led by example, quickly spotting me in the car park attempting to unload the car on arrival. I think, I was in superwoman mode! I was grateful for the prompt help though :)
I liked how confident and polite staff were to engage in conversations and remained both
friendly and professional. I felt safe at the hotel and the surrounding area. I truly felt welcomed and can't wait to share this experience with family and friends. I can't wait to be back.
To all the staff at The Royal Shaza Suites, a massive thank you for making my stay one to fondly remember. Agnes
Agnes
Lưu trú 4 đêm vào Tháng 11, 2024