Khách sạn Moso Island

"Toilests are filty and run down the bathrooms have no proper shower and hot water .Cochroches everywhere no eating utensils no sheets on the bed only tiny blanket. Power points arent working, fan turn on no control full blast only. To make matters worst the care taker cant speak English French or Bishlama only Chinese just wondering where this care taker came from.We need someone to communicate with.The only one good thing there was the friendly security and the house keeping lady who...

"Love the location, staff is friendly and helpful. The cat 🐈 that lives on the property made everyone happy."

"My stay at Poppy’s was great. The staff were so friendly and just lovely. Breakfast was bought to my room each morning with fresh fruit, yoghurt, cereal, bread and the accompanying condiments."

"Everything is great but just no wifi in the room."

"The staff were very nice and helpful, nice location and accommodating"

"Had a bad experience when a hotel driver didn’t collect us as scheduled at night and we felt in danger. Didn’t feel like evening staff knew much about the tours or options for transport available. Parts of the hotel room were broken such as the security latch on the door and fan knobs. Wardrobe doors wouldn’t close. No options for streaming on the TV without compatible devices. No snorkels available for use or hire. Felt it really wasn’t a 5 star hotel standard."

"Room was very clean and housekeeping everyday. Supportive staff and great customer service, cool room and comfortable. We couldn't enter casino due to smoking inside casino."

"日本人の経営と聞きました。チェックインに時間がかかり、少し対応が良くなく、残念でした。"

"beautiful room overlooking the water"

"Nasama Resort was very good value as the room we had (Ocean View 1 Bed) was spacious with a walk in robe area great for storing your luggage etc, well out of your way. The rooms can be a little dated but are clean, also the dedicated friendly staff are always around and always willing to assist. An excellent choice of Breakfast is often included and Nasama has 2 of Vanuatu's best rated restaurants on site, 3 pigs and Cafe Villa. We did have an issue with our room during our stay dues to strong...

"Need a lot of improvements"

"The biggest asset to this hotel is their staff everyone was friendly, helpful and engaged with the kids. From the initial welcome from the chief to departing the hotel everything was great. Would recommend this hotel to anyone travelling to Vanuatu .. "

"Fantastic view and hotel all you need for a business or relaxing"

"The room was very generous in space, with good amenities inc a good fridge/freezer and a welcome shower with hot water for once! The pool bar was comfortable and welcoming from 7am on for food and drinks, All staff were absolutley excellent and everything was easy Many thanks, Craig"

"Great family friendly nice setup, great location, had fun time. Many thanks to the team!!"

"Loved our stay. Staff were amazing. The snorkelling was great, just as expected. Hideaway is very relaxing, quiet with few residents. Even with day trippers, it didn't seem that busy. Food was great. Not alot of options but this the Beach Bar near by, there is plenty for all. Will definitely be going back."

"Staff amazing. Breakfast included had some good points, the omelette chef deserves a medal as he’s doing so much. All the food in Bain Marie stone cold each day and bacon unable to be chewed. Such shame as staff on the floor work so hard. We did notice a senior staff member standing, over staff watching but he,didn’t lift a finger to help them. The biggest fault in the hotel is the internet. It is,almost non existent so as a business owner I can’t have a full holiday and need wifi so my day...

"I would like a refund for the accommodation. The property was not as advertised. There was no operating restaurant. The room was unclean The shutters on the windows broken. Overall very unsatisfactory and not what was represented. I would like my $1200 money returned."