2/10 - Tồi
Yoko
Đi cùng gia đình và trẻ nhỏ
25/06/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When I first arrived I wasn’t aware of the name change. I go in to make sure I’m in the right location and the lady behind the desk confirmed. After checking in I go to the room the bathroom shower wasn’t cleaned I’m sure that wasn’t all that wasn’t clean. One of the beds appeared to have been made up with the same dirty covers and pillow cases. The same pink lipstick stain was on the the covers, the wall leading to the bathroom and on the hand towel hanging on the shower door. The pillow case even had dirt marks. The refrigerator wasn’t clean. The window curtains on one end was coming down. I went to pick up the phone in the room to call the office there was no dial tone I looked down and notice the line was cut. So I go back down to the desk to let the lady know and to attempt to show her pictures but she just said she would let them know and asked me for my room number. So we left and came back to notice it’s still not clean. I go back just for Phyllis to tell me that there was noting she could do because the cleaners are gone and the only thing she could do for me is refund my money and I can check out. It was another lady I guess she was on duty gave towels and some cleaning supplies. I even approached the cleaning people the next day but still they did nothing. So I put the dirty items in the hallway like others thinking they would come to replace the items NOT. Certain times of the day you didn’t have hot water. The elevator barely works. Marijuana filled hallways.
Yoko
Lưu trú 3 đêm vào Tháng 6, 2024