4/10 - Kém
David A.
20/02/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Plumbing was a disaster, had been hearing them bang on and mess with plumbing all day.The sink in our kitchenette backfilled with disgusting water right as we were getting ready to leave for dinner. Husband went to tell staff as I had to bail water out of the sink to keep it from over flowing. The water eventually went down and we went to dinner while maintenance was going to come take a look. Came back from dinner to the entire kitchen floor flooded. Went back to the office and they had "maintenance" come look. He told us the flooding was not from the sink backfilling and overflowing (I watched this happen twice more while waiting for him) and blamed it on the dishwasher. He offered us a small stack of hand towels to clean up the mess ourselves.We had to go back down for more towels twice and were told housekeeping was locked so they couldnt even allow us to use a mop to clean the floor. We asked about switching rooms (It was about 10pm by this time) and were shut down. We were told if the flooding happened again to call security and they would call the property management. The building is older and obviously has some problems, but we were not impressed by thier response to the situation.
David A.
Lưu trú 2 đêm vào Tháng 2, 2025