6/10 - Được
Natasha
22/02/2025
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The desk personnel are very welcoming and professional. I wish I could give this property 5 stars because the check in was easy, check out was easy, and communication was painless. The cleaning staff was also courteous and said hello with a smile. They make the place feel homey.
But the room conditions were not great. The first room I was given had a broken ac/heat unit, a broken chair, and a broken cabinet door that was just left sitting in the room. I got quickly transferred to another room, and this room seemed to have been lightly serviced but needed a deeper clean. The carpet was dirty and the shower needed to be wiped down. Not to mention, the shower head was not attached to the wall and was just dangling down near the floor, so I had to hold it while I showered. This resulted in a very chilly shower. And I do not enjoy the shades on the window; they don't fully cover the window edges enough to keep streetlights from shining in your eyes when you're lying in the bed.
I've stayed here before but probably won't come back because of the many cleaning/maintenance issues.
Natasha
Lưu trú 1 đêm vào Tháng 2, 2025