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"The only reason I don’t stay here is when it is fully booked. Wonderful service and people."

"I decided to save a little money on my trip to London and book at a pod hotel. It was my first time staying in a pod. The building is conveniently located in Soho and just a 5 minute walk to the Tube & the Elizabeth line to Heathrow and a Tesco market right across the street. The area is super busy and lots to see. First impression was their staff, which was polite and very helpful. They have a nice lounge area and everything is very clean. Seems I was always seeing staff cleaning even in the...

"room was a tad hard to locate due to confusing numbering signage so had to go back down and have someone show me where it was but then after that room was good. a bit on the small side but it was just me so all good. Room does not have A/C but a fan was running in the room when I got there and there was water to drink. Water was in a warm room and not refrigerated so didn’t drink it but still a nice touch."

"Management did not respond to us after a night where we were woken up by other guests; we made reasonable inquiries and as soon as the topic turned to a partial refund, communication ceased. The room was well air-conditioned, which is nice for London. As well the main lobby is quite posh."

"The hotel is beautiful and an amazing location. The breakfast was incredible! We had a really quiet room. The only issue is that our room was supposed to be with two beds. We arrived and there was a playpen in our room (weird) and it was a queen. We asked for two beds but they said they upgraded us to a room with a window so it was just one bed. They did eventually move the playpen. I wish we could have had no window and two beds. I’m not sure where the communication breakdown was but other...

"Awesome and unique lobby, amazing rooftop deck, and super delicious breakfast buffet! The room was small but high tech. But the location next to Tower of London and the tower hill tube stop was phenomenal!"

"Room was very small"

"Totally happy with our stay. Great location, extremely helpful staff, great price. Would happily stay there again."

"We stayed for one night during our short stay in London. The room was very clean, the shower was warm, and the neighbourhood was safe."

"This is a grand old railroad hotel. It is right at Victoria Station so you cannot beat the location. Upkeep seemed good. The furniture in the room was a bit odd, black stained inexpensive pieces. There was no artwork in the room which was unusual. The staff went out of their way to help with things like catching a cab or setting up wifi."

"Exelent"

"The staff is by far the most customer-friendly & helpful I’ve met in past 4 years of periodic travel. Offered great dining tips, held our luggage & carried it out to the curb for us. That’s a definite 11 on the Spinal Tap scale. The room unfortunately had a few flaws which made our stay a bit uncomfortable. Firstly, it’s my job to filter info where we stay, & while all the glowing reviews for this boutique hotel often mention “tiny” rooms & bathrooms, it’s a fair understatement. If I was...

"The staff were fantastic. They were above and beyond to make sure our stay was great! Thank you to Scott and Neal!"

"Booked the stay a week before my trip. The hotel met my needs, I wanted something good close enough to central London and Wimbledon. The staff was super helpful and the room was clean. If you’re going solo staying for just a few days I recommend the single room."