Khách sạn Bắc Luân Đôn

"Bathroom shower was not cleaned completely. Marks on wall and old used soap bar. One outlet for chargers."

"Some of the stall were really good but others were so so. Really didn’t appreciate the guy trying to charge me 20£ for an hour early check in after 8hr flight plus an 1hr travel to hotel. Room was super small but stuff put a decent effort in"

"Overall good experience, great location."

"We had a great few days, small room but very clean. Every single member of staff was brilliant, we loved the New York Bar and the singer was lovely. Would stay again."

"I had booked four rooms for our delegation. On second day, they evacuated one of our rooms without telling us moving our stuff to lockers room. After hours of calls and negotiations we managed to get a room which was quite frustrating. What was more frustrating the staff taking no responsibility for the inconvenience they created for us."

"Nice staff"

"the room was clean, the major issue is housekeeping letting them selves into the room at 9 am when check out was 11am my partner was in the shower which is ok the main room as i wa getting ready to had to wrap a towel for cover myself up. did report to reception they didn't care"

"Room was clean and neat in a very central area for an affordable price"

"Great stay, great hotel perfect location."

"Everything is new and clean. Also close to major transportation hub and a bus is right in front of the hotel. Will be perfect if a sofa and/or coffee table in the room since the room is big enough to include more furniture. "

"Our room was great, the hotel is beautiful, and in a great location. However, we had an issue with the bathroom. It stank! We had to keep the door closed so it wouldn't stink up the entire room. I contacted customer service at the text number they sent, and they gave me an email address to send my concern to. I never got a response, and no one ever fixed the issue. A housekeeper was in the room each day, and obviously, they did not alert maintenance either. We had dinner the first...

"Vi hadde en dobbel rom; størrelse var bra og veldig rent. Personalet var veldig hjelpsom med bagasjen ved ankomst og vi fikk lov å booke ut litt senere enn hotellets egen regler. Hotellet hadde anbefalt en Restaurant i nærheten som var en meget bra valg."

"Excellent staff, great location, lovely breakfast"

"Home House Studio was an excellent find. Super boutique-quality accommodation, very helpful, accommodating and friendly staff, great value for money and a great location round the corner from Marble Arch."

"Great"

"We only stayed for one night as we were attending the Chelsea Flower Show…the staff on arrival were very helpful and kept our case safe whilst we attended the show, on our return this had been placed in our room. Room was very nice, clean and with a lovely bathroom, there was a kettle with teabags, coffee etc, just one packet of biscuits. There was some renovation work still going on which impacted on the use of the terrace which was a real shame as the courtyard was a lovely space, very...

"I booked this hotel purely for the location. Close to Kings Cross station, it is ideal for a one night stay. When I checked in I used the self serve screens, although the staff were there to help. They were very friendly and helpful. The room was small but practical. It was clean and the bed was comfortable. The shower was perfectly adequate with enough space and a good temperature. There wasn’t much noise but I was on the sixth floor. For the price, which can vary a lot depending on the day, I...

"Staff were friendly and helpful but the hotel itself is not in great shape. It is clearly an older building and hotel. Bed was not comfy, room did not feel clean, noise insulation was terrible. Would not recommend! Not worth it."

"Very clean hotel in a lovely location. The staff are very friendly and accommodating. The bathrooms are small but modern and new. The negatives are that the rooms are incredibly small and dark. Our room was facing an inner court with views of the corridor opposite - but as there are so many floors there wasn’t any natural sunlight in the room. There isn’t anywhere to sit outside unless you are paying to use the restaurant. The business model for the hotel is very apparent as in, any extras are...