6/10 - Được
Kenneth
Đi cùng gia đình
26/03/2025
Không thích: Tiện nghi, dịch vụ
The hotel is small and easy to navigate. The best part of the trip were the 2 ladies in the bar area. Very friendly and service oriented. The downfall was housekeeping and management in general. Our entire stay we had do not disturb on our room door, yet, housekeeping entered our room to put towels in the bathroom. Nothing else done, just the towels. When i brought it to management, he was helpful but only said he would let housekeeping know about it. You want to know your secure when out of the room. It just raised a red flag. The in hotel convenience store listed hours of 8am-8pm but was rarely ever open and always closed by 5pm.They also had many interns working the front desk without supervision and not muck knowledge or know where to look for an answer. I can let that slide because we've all been at that point in our lives. When you book a hotel of this class, you really do get what you paid for. Atleast Aruba is checked from our bucket list.
Kenneth
Lưu trú 5 đêm vào Tháng 3, 2025