2/10 - Tồi
Joe
Đi cùng gia đình
17/02/2025
Thích: Tiện nghi, dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We have stayed in a number of these properties but this property was by far the worst, there was a massive water stain on the kitchen ceiling mould and damp on the ceiling of the bath room the carpets have had a quick hover, all long the perimeter of the carpets was thick with dirt. There was crisps in the drawer of the bedroom. The stairs were unsafe it felt like one of the we’re going to give way when you stood on it. The noise from the next door neighbours early in the morning and late at night was horrific running up and down the stairs and being generally loud. I lifted the cushion up on the chair in the bedroom to check if anything had fallen behind it and it was filthy. The dining room chair back my daughter rested back whilst eating her lunch and the back of the chair gave way resulting in my daughter falling off the chair. The property is in need of general maintenance. I understand these are holiday lets but this one was a very worn out property in need of a lot of tlc. I’m very disappointed and we usually enjoy coming to bay retreat villas but really felt we had wasted our money booking here for a long weekend.
Joe
Lưu trú 3 đêm vào Tháng 2, 2025