Khách sạn không khói thuốc tại Playa del Carmen, từ 3.238.400 ₫

"The overnight concierge/doorman was awesome. "

"We booked through Hotels.com and received our confirmation. Upon arrival, we were told at the hotel reception desk that the Oceanfront manager didn't have the reservation and didn't have any rooms available. We were also told by someone not associated with the hotel that it had happened before with Oceanfront. As the Aldea Thai building has space managed by many different agencies and the reception desk is general, I didn't get the chance to speak to the person who actually manages the...

"En primer lugar reservé por un costo de $42.84 Usd por noche todo impuesto incluido, y eso aprobé para pagar con la tarjeta, al día siguiente me llega la información de que cobraron $87 Usd de mi tarjeta y describe un costo adicional por limpieza de cuarto. Me indicaron que por allí decía que hay un cargo de $45 Usd por limpieza que se cobra en el hotel, eso no logré recuperarlo ni conseguir al menos una disculpa por cobrarlo por anticipado y no mencionarlo al hacer el cargo. Un día antes de...