6/10 - Được
Neven
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17/01/2025
Our stay at Iririki Resort was unfortunately underwhelming. While the staff were genuinely friendly, the experience as a whole fell far short of expectations. The resort advertises itself as a four-star property, but in reality, it does not live up to this claim.
A major issue was false advertising. Services and amenities advertised as available often weren’t. For instance, the resort claims to have several dining options, but many restaurants were closed or operated inconsistently. The “cultural dining experience” we paid $150 for was a subpar buffet, and food at the pool bar was average pub fare with unjustifiably high prices (e.g., $12 for a bowl of chips). Families we spoke with resorted to eating noodles in their rooms due to the exorbitant costs.
Accessibility was another challenge. Earthquake damage in Port Vila meant the Main Street was closed, and the resort’s ferry landing site changed, the new location is steep, unsafe and difficult to access and not 24hrs.
Despite the well-kept gardens, much of the resort’s infrastructure was tired and in disrepair. Sun loungers were often broken, pool lights were hanging off with exposed wires, and beach towels were completely worn out. These details, along with misleading advertisements, created a sense of being overcharged for an experience that consistently underdelivered.
Iririki Resort has potential, but without significant improvements to facilities, pricing, and transparency it fails to justify the cost.
Neven
Lưu trú 5 đêm vào Tháng 1, 2025