8/10 - Tốt
Jorgen
21/09/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I usually do not post reviews at Expedia but I think it is important to warn about the experience, I recently had at Jungshoved Præstegård.
When I arrived, I was told by the person, who checked me in that the room I had booked, the Classic room, only had a shared bathroom a fact I had not noticed at the reservation.
When she, a young woman from Ukraine, saw my reaction, she was kind enough to offer me a room with a bathroom, because, as she said, you are the only guest anyway.
I was of course happy with the solution and enjoyed my stay so much that I decided to extend for another night.
Later, I met the owner of the place, who appeared very forthcoming and nice until she at checkout in a very unpleasant way informed me, that the room I had occupied was much more expensive than the one I had paid for and on a very businesslike way presented me with an extra charge of 3000 kroner.
The amount included 3 breakfasts but still, an outrageous amount, in particular since I was not informed that the change of room would be charged on top of what I already had paid.
When I tried to challenge the amount, she became very agitated and consequently I decided to pay and put the entire thing on my very short list of unfortunate travel experiences.
To add to the bad attitude, I was denied a late check out, even though the place was empty and no one else needed the room.
Jorgen
Lưu trú 1 đêm vào Tháng 9, 2024
