8/10 - Tốt
igor
Đi cùng gia đình
22/12/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am in Rome all the time. I usually stay at Bulgari or St Regis. This time I was traveling with the extended family and decided to be closer to the tourist attractions. I booked few rooms. Certainly this is not a five star hotel. I’d give it a solid four star boutique hotel. Clean, decent location. Unable to get to the hotel due to the construction across the street. I had to walk with a suitcases for a block. Rooms were very dark and cold like grotto, quite disturbing. Most disappointing was the food. I am yet to find a hotel in Italy with terrible service and the food. I found DOM. I wasn’t able to feed my 82 year old mother-in-law and my teenage son in the hotel. Restaurant had 10 people capacity and waiter managed to be missing all the time. There was absolutely no breakfast choices. I couldn’t believe s they had to offer was cereal and yogurt. Eggs came cold with the repugnant toast combined with the waiters attitude and the bill for $200. I am more than willing to spend double if I get the proper food, service.
Very dissatisfied. Will never return and for the price tag and the quality I’d say you could do better as well. Average at best.
igor
Lưu trú 2 đêm vào Tháng 12, 2024