Khách sạn Rooks Bridge

"We didn't get the type of room we paid for and the mattress was beyond uncomfortable, had a very thin duvet and only 2 very thin pillows. Spoke to reception the following morning and were moved immediately. Next room was more like what we were expecting. Mattress still uncomfortable where you could feel the springs, duvet & pillows were the same as other room. Shower head wasn't working properly, spoke to reception and to be fair she had it changed whilst we were out getting breakfast."

"The location was excellent and the price made it a very reasonable option. The room was clean, and although I did have to change rooms due to a broken air conditioning unit, this was handled without disrupting my sleep or overall stay too much. Parking was straightforward once I realised you need to drive right up to the shutters to access the intercom for entry. That said, the hotel does feel a little tired in places. The carpets in the rooms could do with updating, and unfortunately I had...

"This is a lovely hotel. We didn't know what to expect and upon arrival, were delighted by the decor, cleanliness, and the professionalism of the manager who greeted us. Check-in was quick and easy. The room was spacious and comfortable, with all of the basic amenities that we would expect. Breakfast was next level. A full English breakfast, including a full gluten-free and veggie option with doorstop toast. We will definitely return to this hotel in the future, and can't recommend it enough if...

"Really nice hotel and eatery. Staff were great. Breakfast was perfect"

"Breakfast was disappointing as there was no bacon available during the time we were at the table. Went to the buffet area three times to look."

"So handy for the airport but no noise from the planes. Clean, modern, quiet. Would stay again."

"Lovely stay, staff keen and attentive, despite being above the pub my room was nice and quiet, great cooked breakfast too, thank you"

"Food was nicely presented and there was a good choice of breakfast and dinner options. Very clean. Staff very helpful and friendly. Good parking and EV charging available. Part of the hotel has been very freshly painted with new carpets which was lovely. Would recommend."

"Everything was excellent"

"Breakfast selection was good all the staff were very courteous during our stay "

"I originally wanted to book from the 14th to the 18th but the system wouldn’t allow me to do that so I ended up booking one night and then after a couple of false starts I managed to book the other 3 nights. The first night I had a room with a shower which was very nice (lovely in fact). However the wi fi was terrible downstairs but works a lot better upstairs as I had to change rooms because of not being able to book all 4 nights at the same time. Really good otherwise."

"My wife tried to pay through what she thought was your official website but it was an American site pretending to be the GoTo site. Luckily she had paid cancellation rights and was able to get her money back, including the American agency fee of about £80, and I booked it through my card directly with your website. This was very irritating, being an excessive agency fee which was somewhat difficult to cancel , and the fee was not obvious to my wife. Otherwise the hotel was fine."

"Lovely hotel"

"Good location and amazing staff. Rooms were lovely and clean, bit dated but still nice."

"Lovely spacious room with good facilities including tea making kit with biscuits and TV Luxury towels and soap for good shower. Delicious breakfast Friendly helpful staff."

"Beautifully situated, ex Clevedonian so perfect for us. Lovely hotel will definitely return."

"Comfortable room, excellent breakfast and very friendly staff."

"Really good family room"

"We have stayed at 3 hotels in Bridgewater over the years and found this to be the one we will return to in preference"