4/10 - Kém
Debbie
13/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was very friendly and our room was very nice and clean.
There was no staff or security on site overnight. You were texted a number to call if you had problems. Would not have stayed here had i known this. Building was left open all night.
Anothe couple staying there burnt popcorn in the common area microwave and set off the fire alarm. I thought the alarm going of at first was on the tv. This was at 11pm. At 11:15, i looked out the door to see a gentleman with the outside doors open fanning the awful smell and smoke. He told me what was going on. The alarm is still blasting. I then call the number we were texted and a lady answers the phone only to say she would send the maintenance man over to shut it off. That happened around midnight. Night of sleep ruined. No fire department or police showed up to make sure nothing else was going on and to clear the building. What if that microwave had blown up and caught on fire, were we to put the fire out and hope everything was fine. No one even followed up to apologize for this inconvenience! Their grab and go breakfast was a joke. Almost empty baskets of chips, power bars, granola bars, and a couple of containers of yogurt in this little fridge. What the heck! In my book this is one and done. We could of stayed at one of the other chain hotels in the area for the same or less price and at least had a decent breakfast. What a way to ruin our anniversary weekend!
Debbie
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