2/10 - Tồi
Harri
Đi cùng bạn đồng hành
31/03/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When we arrived at this hotel, our expectations weren’t through the roof, but nothing could have prepared us for this hotel.
When we arrived we were checked in by staff, who were the only shining light of this hotel, the lady who checked us in was wonderful and very helpful.
When we went to our room, we took the lift, which was in appalling condition and it felt like it wasn’t working properly.
When we got in the room, it was a mess, the bed had cigarette stains and the room just had an unclean feeling.
When my partner went to get her back from the car, she took the lift back up to the room…. She then got stuck in the lift for 5 minutes and another person in the lift had to open the doors with their hands so they could get out.
We then decided to shower after a long drive, when we did, the bottom of the shower started to fill up with water and it felt like we were standing on a water bed and it felt like we would either go through the floor of the room would flood!
We decided to go out for the day and just sleep in the room!
When we returned, the hotel felt unsafe, as there were people loitering around.
We went sleep in the not so desirable bed and when I woke up I had a rash and felt really itchy, so did my partner.
The room and hotel was that bad, we ended up changing our plans and leaving a day early.
Staff are very helpful but this hotel is awful - I do not wish to tarnish their name, but this review needed telling
Harri
Lưu trú 2 đêm vào Tháng 2, 2025