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Novotel Antwerpen

3.0 star property
Eco-certified hotel with fitness centre and seasonal outdoor pool

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Novotel Antwerpen

Terrace/patio
Superior Room, 1 Double Bed with Sofa bed, Pool View | View from room
Daily buffet breakfast (EUR 20 per person)
Classic Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Crowne Plaza Antwerp, an IHG Hotel
Pool
Spa
Pet-friendly
Free WiFi
8.2 out of 10, Very good, (945)
The price is 2.254.712 ₫
2.549.060 ₫ total
includes taxes & fees
17 Nov - 18 Nov
Crowne Plaza Antwerp, an IHG Hotel
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About the area

Map
Luithagen Haven 6, Antwerp, 2030

What's nearby

  • Museum Aan de Stroom - 8 min drive
  • Antwerp Zoo - 8 min drive
  • Antwerp Market Square - 9 min drive
  • Cathedral of Our Lady - 9 min drive
  • Antwerp City Hall - 9 min drive

Getting around

  • Antwerp Noorderdokken Station - 3 min drive
  • Antwerp Port House Tram Stop - 4 min drive
  • Antwerp (ANR-Antwerp Intl.) - 25 min drive

Restaurants

  • ‪Go fresh - ‬2 min drive
  • ‪Hechi World Kitchen - ‬3 min walk
  • ‪The Club Bvba - ‬2 min drive
  • ‪Cafe Telstar - ‬2 min drive
  • ‪Ballantines - ‬18 min walk

About this property

Novotel Antwerpen

Eco-certified hotel near Museum Aan de Stroom
Located close to Butcher's Hall and Antwerp City Hall, Novotel Antwerpen provides a poolside bar, a terrace and a garden. The on-site international cuisine brasserie, FoodSquare Bar& Brasserie, offers breakfast, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • A seasonal outdoor pool, express check-out and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 120 individually furnished rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Food Square
  • FoodSquare Bar& Brasserie

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (1,884 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Antwerpen Novotel
Novotel Antwerpen
Novotel Hotel Antwerpen
Antwerp Novotel
Novotel Antwerpen Hotel
Novotel Antwerpen Hotel
Novotel Antwerpen Antwerp
Novotel Antwerpen Hotel Antwerp

Frequently asked questions

Does Novotel Antwerpen have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Novotel Antwerpen pet-friendly?

Yes, Novotel Antwerpen allows cats and dogs (limit 2 total). There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Novotel Antwerpen?

Self-parking is free at this property.

What time is check-in at Novotel Antwerpen?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at Novotel Antwerpen?

Checkout is at noon. Late checkout is available for EUR 35 (subject to availability).

Where is Novotel Antwerpen located?

Situated near the airport, this eco-certified hotel is within 6 mi (10 km) of Museum Aan de Stroom, Butcher's Hall and Antwerp Market Square. Cathedral of Our Lady and Antwerp City Hall are also within 6 mi (10 km).

Novotel Antwerpen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 189 out of 752 reviews" "
Rating 8 - Good. 334 out of 752 reviews" "
Rating 6 - Okay. 162 out of 752 reviews" "
Rating 4 - Poor. 43 out of 752 reviews" "
Rating 2 - Terrible. 24 out of 752 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Stayed 3 nights in Jul 2024

4/10 Poor

Baldewijn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like the hotel, also for the price it’s not good. Old, dirty and the location is not good. We paid €200 for a night, but was more worth €100 for a night. Renew it or something
Stayed 1 night in Jul 2024

4/10 Poor

Abdulai

Disliked: Staff & service, property conditions & facilities, room comfort
Fraudulent staff's
I was charged for 2 breakfast and it's only 1 i needed, the receptionist said the manager is on holiday so my refund is going to take up to 2 weeks to process but taking my money by mistake is not an issue
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very simple business hotel. Very nice staff. Good restaurant for the price point for breakfast and dinner.
Stayed 3 nights in Apr 2024

10/10 Excellent

darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty standard European hotel. Small. Bed was hard. They did have a very small refrigerator in the room. Pretty usual stuff. Good hotel for the money. Clean.
Stayed 2 nights in Mar 2024

8/10 Good

Timi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went well
Stayed 1 night in Jan 2024

10/10 Excellent

RAAKESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Qingxia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and free parking.
Stayed 1 night in Nov 2023

8/10 Good

Vladan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Outstanding Service
Our family spent one night only in this Hotel but Novotel Antwerp fully met our expectations. Although the place itself was a little bit outdated, the bed was comfy and the room clean. The highlight of our stay came the following morning when we received the Service from Driss, F&B attendant. His people skills, warm welcoming attitude and overall attention to details were exceptional. Driss, one more time I take this opportunity to express gratitude of our family for making our day with Novotel unforgettable. You are the real asset to that place.
Stayed 1 night in Sep 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful & attentive staff
We really enjoyed our overnight stay. The reception staff were lovely. Same for the restaurant and bar staff, all very helpful and attentive. The room was comfortable and the bathroom was great.. Plenty parking too.
Stayed 1 night in Sep 2023

8/10 Good

Henk

Liked: Cleanliness, staff & service, room comfort
Second time staying here. Overall i think iit is a good hotel. Breakfast is very overpriced for the limited choices.
Stayed 1 night in Aug 2023

8/10 Good

Iwona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us on a overnight stay.
We only stayed over night as a stop off. Having read other reviews i wasn’t sure what we would find. However we couldn't find fault. The room was clean and i liked the fact it had a separate internal door which made it really quiet. Bed was comfy the sofa bed not so comfy but ok. The kid's loved the pool. Which had towels available to use. Breakfast was busy but great. Staff were friendly. Would definitely use again if in that area.
Stayed 1 night in Aug 2023

4/10 Poor

Kwabena

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The Breakfast and play area with the pool was good but the rooms and the staff service was very bad.
Stayed 2 nights in Aug 2023

2/10 Terrible

Olayinka

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
WORST HOTEL IN THE HISTORY OF NOVOTEL (POOR HOTEL MANAGER AND RECEPTIONIST. I had three asthma crisis while I was in the hotel due to the smell of the hotel. Unfriendly receptionist and lack of professionalism. Silly hotel manager who is meant to be working as a store replenishing staff rather than a manager. Hospitality of the hotel is extremely is beyond poor. I will never recommend to my worst enemy.
Stayed 3 nights in Aug 2023

10/10 Excellent

Asifa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Staff friendly, room size is good but old, rusty lamp table, toilet separate from washing room, old fashion but was clean. No soap dispenser but gave small bottles of shampoo and body wash
Stayed 1 night in Jul 2023

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff and comfortable bed. The hotel room is outdated especially the bathroom.
Stayed 3 nights in Jun 2023

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing arriving to dirty unprepared room!!
After travelling from the UK to our first stop we were really disappointed by this hotel. We arrived at 5pm to walk into a dirty, uncleaned and unprepared room. With two small children in tow this was very inconvenient. We then had to wait for it to be made up which was over an hour. To top it off the restaurant is closed on a Sunday night so we couldn’t even eat whilst we wait. They were clearly short staffed and the guy did try his hardest to be helpful. The hotel location meant that there was not a lot around to offer. Breakfast was good though.
What we walked into!
Even after the room was ready this was still here!
Stayed 2 nights in May 2023

10/10 Excellent

Rafal

Stayed 1 night in May 2023