Search Luxury Hotels in Austin

"Location was good for attending the Formula 1 Race at COTA. Hotel room was dated and carpet was stained and dirty. The restaurant in the hotel was nice and the restaurant staff were super polite. "

"The check in staff was wonderful. She helped me find a larger room when we arrived. The bar server was great-very friendly and most apologetic when food took a long time. Dinner was disappointing - food delivered was not what was described on the menu. "

"Very good customer service. "

"After reserving a two night stay, waking up after the first night, the house cook/maid informed us “we missed breakfast” and that we were “late for check out”, upon which we said we had booked 2 nights. She said you better talk to Shawn (the manager, pretty sure her son). He said he “forgot” he had some “inspection” that day “they were selling the property” and we had to leave. (He wouldn’t charge us)… As we were packing up, a group from Florida pulled in that he talked to and got to leave while...

"Nice old property, gym too small not so much for legs workout. Bathroom little dirty in the corners and the faucet knob hard to turn on and off. "

"Very conveniently located and accessible by walk for hanging out in Downtown Austin "

"Great hotel, great location, great service other than checking in, the lady that checked us in, at 2:57, said so many things that is not my problem rather, their management. One of those that she point out that I booked my stay from Expedia that she doesn’t have a room for my booking, that all the room with 2 queen beds all blocked. I asked, is that my problem? I have the impression that it’s not their priority if you did not booked on their website. I hope I’m wrong. Actually, I need another...

"I was traveling for work alone, Two men followed me into the hotel, the receptionist gave them my name and called me to tell me they were looking for me. I asked her who they were and she didn't take their names. She said if i really wasn't expecting visitors I should call the police. I called the police and they escorted me out. the hotel still charged me for my stay. Horrible experience."