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Mercure Avignon Centre Palais des Papes

4.0 star property
Eco-certified Avignon hotel in Avignon City Centre with a 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Avignon Centre Palais des Papes

Exterior
Classic Room, 1 Double Bed | In-room safe, individually furnished, desk, blackout curtains
In-room safe, individually furnished, desk, blackout curtains
Front of property – evening/night
Restaurant

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
The price is 2.458.768 ₫
2.851.928 ₫ total
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, individually furnished, desk, blackout curtains

Classic Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, individually furnished, desk, blackout curtains

Classic Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Point of interest
Mercure Pont d'Avignon Centre
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very good, (684)
The price is 2.612.380 ₫
3.020.901 ₫ total
includes taxes & fees
29 Nov - 30 Nov
Mercure Pont d'Avignon Centre
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About the area

Map
1 Rue Jean Vilar, Avignon, Vaucluse, 84000

What's nearby

  • Place de l'Horloge - 1 min walk
  • Palais des Papes - 3 min walk
  • Avignon Cathedral - 3 min walk
  • Musée du Petit Palais - 4 min walk
  • Pont Saint-Bénézet - 8 min walk

Getting around

  • Avignon Central Station - 12 min walk
  • Marseille - Provence Airport (MRS) - 59 min drive

Restaurants

  • ‪Opéra Café - ‬1 min walk
  • ‪Beer District - ‬3 min walk
  • ‪Le Moutardier du Pape - ‬2 min walk
  • ‪Café In et Off - ‬1 min walk
  • ‪Restaurant des Arts - ‬1 min walk

About this property

Mercure Avignon Centre Palais des Papes

Upscale eco-certified hotel near Place de l'Horloge
Located close to Avignon Cathedral and Palais des Papes, Mercure Avignon Centre Palais des Papes provides an art gallery on-site, designer shops on-site and dry cleaning/laundry services. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), laundry services and luggage storage
  • A gift shop, smoke-free property and concierge services
  • A front desk safe, a lift and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 86 individually furnished rooms include comforts such as air conditioning, in addition to amenities such as free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 26.80 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 16.90 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16.90 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon

Frequently asked questions

Is Mercure Avignon Centre Palais des Papes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Avignon Centre Palais des Papes?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Avignon Centre Palais des Papes on 29 Nov 2024 start from 2.458.768 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Avignon Centre Palais des Papes?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Avignon Centre Palais des Papes?

Checkout is at noon.

Where is Mercure Avignon Centre Palais des Papes located?

Located in Avignon City Centre, this eco-certified hotel is steps away from Place de l'Horloge and Avignon Cathedral. Palais des Papes and Musée du Petit Palais are also within 5 minutes. Avignon Central Station is 12 minutes by foot and Villeneuve-les-Avignon Station is 21 minutes.

Mercure Avignon Centre Palais des Papes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 248 out of 641 reviews" "
Rating 8 - Good. 282 out of 641 reviews" "
Rating 6 - Okay. 72 out of 641 reviews" "
Rating 4 - Poor. 19 out of 641 reviews" "
Rating 2 - Terrible. 20 out of 641 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JENNETTE

Stayed 4 nights in Sep 2024

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Henry

Travelled with family
Liked: Staff & service
Marvelous central place on the Palais des Papes. Follow instructions of the hotel, not the Waze, who will get at the death end.
Stayed 1 night in Sep 2024

6/10 Okay

Jane

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Comfortable beds, great location but terrible bathroom. You have to step over a very high frame into the bath to have a shower. The toilet was wedged into a corner and it was impossible to sit properly on it. Wonderful location next to the Palais des Papes and easy access to restaurants and shopping.
Stayed 4 nights in Sep 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
It’s good place which I like it
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Nice hotel overall. Some areas were very nice, some were dingy and needed updating. Staff was very friendly. Breakfast was good, typical European breakfast. Loved the mango juice. Some towels were stained.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dmitry, Menlo Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, clean and convenient room, good breakfast… highly recommended!
Stayed 1 night in Aug 2024

10/10 Excellent

Dongmei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jack, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Central convenient location, parking underground and attached to the hotel. Close to dozens of restaurants and shopping. Hotel is not new but seems well maintained. The only feedback I would give is to clearly state the parking charge in the listing. They state that the offer a parking discount but it would have been better to know that parking in the city garage is 22eu per night as I would have calculated that and the city tax into the overall charge.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in four different hotels in France this summer, and this one was by far the best. Very spacious room and excellent breakfast. Literally right next to the Palais des Papes—talk about location!
Stayed 3 nights in Aug 2024

2/10 Terrible

Mehdi

Stayed 2 nights in Aug 2024

8/10 Good

Peter

Stayed 6 nights in Jul 2024

2/10 Terrible

Donal

No access to the hotel because of barriers.
Tried to get into the hotel for two hours but was blocked every time by temporary barriers and electronic barriers. It was a nightmare trying to get to the hotel. I abandoned Avignon after two hours of driving various routes. Will never book this hotel ever again. Donal Dowds
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff! Would definitely stay there again!
Stayed 1 night in Jul 2024

10/10 Excellent

sergio

Stayed 1 night in Jul 2024

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Lam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very close the palace of papa
Stayed 1 night in May 2024

6/10 Okay

James

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Jim
Location of hotel is excellent and the staff were pleasant and very helpful. The room had two beds and the room was very small and awkwardly designed. With 2 people in the room it was difficult to move around.
Stayed 3 nights in May 2024

10/10 Excellent

BONNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovation location location
Gteat location. Reception staff very helpful. Room very spacious, modern amenities with great view.
Stayed 2 nights in May 2024

6/10 Okay

Alice

Travelled with family
Liked: Cleanliness, staff & service
Amazing location and lovely staff. The building is quite dated and the beds were not very comfortable. The public parking garage is close and convenient, but does require some walking to get to the property. We had a wonderful view. We liked the minifridge and the near blackout curtains.
Stayed 1 night in Mar 2024

8/10 Good

deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & convenient.
Stayed 6 nights in May 2024

10/10 Excellent

Robert, Huntington Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024