Sure Hotel by Best Western Bordeaux Aeroport

3.0 star property
Family-friendly hotel with free airport shuttle and fitness centre

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December 2024

Photo gallery for Sure Hotel by Best Western Bordeaux Aeroport

Indoor pool, outdoor pool
Lobby
Lobby sitting area
Premium bedding, in-room safe, individually decorated
Sun deck

Reviews

7.0 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pool
    Pool

Room options

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About the area

Map
3 Avenue Roland Garros, Merignac, Gironde, 33700

What's nearby

  • Château Pape Clement - 6 min drive
  • Hospital Haut-Leveque - 8 min drive
  • Grand Theater Opera National of Bordeaux - 13 min drive
  • Rue Sainte-Catherine - 13 min drive
  • Place de la Bourse - 14 min drive

Getting around

  • Lycees de Merignac Tram Station - 5 min drive
  • Mérignac-Arlac Station - 8 min drive
  • Bordeaux (BOD-Merignac) - 2 min drive

Restaurants

  • ‪Salon des Vignobles - ‬17 min walk
  • ‪Le Barista - ‬15 min walk
  • ‪Ciao A Tutti - ‬4 min drive
  • ‪Canelets Baillardran - ‬14 min walk
  • ‪Buffalo Grill Merignac - ‬19 min walk

About this property

Sure Hotel by Best Western Bordeaux Aeroport

Family-friendly hotel in the business district
Take advantage of a free return airport shuttle, a terrace and a garden at Sure Hotel by Best Western Bordeaux Aeroport. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Breakfast (surcharge), self-parking (surcharge) and express check-out
  • Babysitting (surcharge), a front desk safe and 2 meeting rooms
  • A TV in reception, luggage storage and a 24-hour front desk
Room features
All 60 individually furnished rooms boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities such as free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with satellite channels
  • Coffee/tea makers, daily housekeeping and electrical adapters/chargers

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 9:30 AM on request
  • Airport shuttle available during limited hours
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 10 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bar

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station
  • Conference centre (538 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 1 floor
  • Built in 1980
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 8.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: from approximately EUR 10 per person
  • Pet fee: EUR 8.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Bordeaux
Best Western Bordeaux Aeroport
Best Western Bordeaux Aeroport Hotel
Best Western Bordeaux Aeroport Hotel Merignac
Best Western Bordeaux Aeroport Merignac
BEST WESTERN Bordeaux Aeroport Merignac, France
Sure Hotel Best Western Bordeaux Aeroport Merignac
Sure Hotel Best Western Bordeaux Aeroport
Sure Best Western Bordeaux Aeroport Merignac
Sure Best Western Bordeaux Aeroport
Sure Hotel By Best Western Bordeaux Aeroport Merignac
Best Western Boraux Aeroport
Sure By Best Bordeaux Aeroport
Sure Hotel by Best Western Bordeaux Aeroport Hotel
Sure Hotel by Best Western Bordeaux Aeroport Merignac
Sure Hotel by Best Western Bordeaux Aeroport Hotel Merignac

Frequently asked questions

Does Sure Hotel by Best Western Bordeaux Aeroport have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Sure Hotel by Best Western Bordeaux Aeroport pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 8.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Sure Hotel by Best Western Bordeaux Aeroport?

Self-parking is available for a fee. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Bordeaux Aeroport?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Sure Hotel by Best Western Bordeaux Aeroport?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sure Hotel by Best Western Bordeaux Aeroport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 5:00 AM to 9:30 AM on request.

Where is Sure Hotel by Best Western Bordeaux Aeroport located?

This family-friendly Merignac hotel is located near the airport, within 3 mi (5 km) of Zoo Bordeaux-Pessac, Circuit Bordeaux Merignac and Bois du Burck. Bordeaux Technowest is 3.1 mi (5 km) away.

Sure Hotel by Best Western Bordeaux Aeroport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 77 out of 416 reviews" "
Rating 8 - Good. 159 out of 416 reviews" "
Rating 6 - Okay. 104 out of 416 reviews" "
Rating 4 - Poor. 54 out of 416 reviews" "
Rating 2 - Terrible. 22 out of 416 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Abdennadher

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated and appointed for the airport
Despite arriving at near midnight, a warm and friendly welcome awaited me. The room was well appointed and included tea and coffee facilities plus welcome sweets. The room was an excellent size as was the bathroom that was only let down by the shower floor that was rather in need of updating. Bedding and towels were clean and of good quality. Breakfast offered a good mixture of hot and cold food and drinks and friendly staff. I took advantage of the free shuttle to the terminal building but the taxi was late in arriving which I gather was not the norm. Fortunately, for myself and fellow travellers, we had time in hand :)
Stayed 1 night in Jan 2020

6/10 Okay

Raymon

Liked: Property conditions & facilities
No restaurant so don't stay there
Hotel ok for the price but no restaurant and they recommended ordering a pizza to the room, despite making it totally clear that i am vegan and lactose intolerant they put ordinary cheese on it so i spent the night being sick in the bathroom. They might say that is not the hotels fault but it is as they did not offer me food in house, so i will never stay there again.
Stayed 1 night in Nov 2019

6/10 Okay

PH, Texas, USA

Liked: Staff & service
Nothing to write home about... just mediocre services and accomodations. OK for a overnight stay.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Room comfort
Got there late so the shuttle was not running. The hotel is badly signed so we had to walk around to find the entrance. The desk clerk was friendly and helped carry our bag. The room is very basic but clean. If your looking for a budget place go for it but I would not recommend
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The staff were excellent and very accommodating. The restaurant is now closed which was a disappointment. Still can’t beat location.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Convenient and close to the airport. That is about it. A little run down. The restaurant was closed both days that we were there. Easy parking if you have a car.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning. Only way to get air was to open sliding glass on to first floor parking lot.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean but no restaurant, pool was closed, air conditioning didn’t work so very very uncomfortable
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Close to airport. Very helpful staff. Clean room. Very convenient if you are flying early.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Ideal location for transit between flights. Great staff. B
Stayed 1 night in Aug 2019

10/10 Excellent

Giorgio, Italy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff, location, neat rooms, nice pool, great shuttle service to terminals!
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Pool was good bed was comfy. Bathroom was disgusting mould in tiles and on ceiling had to ask to change rooms. Needs refurbishing ASAP.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights. Rooms were adequate as it was hot we used the large fan in the room alot. Pool was excellent and the staff were very helpful. There wasnt much to do nearby but the Bus service was very good to get to the city centre in around 30mins if you can find the bus stop. Only bad points were the shuttle bus to airport only runs morning and evening and the hotel restaurant wasnt open at all.
Stayed 1 night in Jul 2019

6/10 Okay

benoit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Air conditioning barely worked. No elevator, even though there are no rooms n ground floor. Only food available after 6:00 was order delivery of sushi or truly poor pizza. Abraham and staff went out of way to compensate, especially for the €15 taxi fare to go one mile across the parking lot to the terminal.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , late checkin available, 24 hour bar , lovely staff - no food available except breakfast but 5 mins drive for basic Mcdonalds open till 2 am , so fine for late flight arrival
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Likes: price, proximity to Bordeaux Airport, pool, balcony and room size. Dislikes: no elevator, no working restaurent, state of facilities-it is time to renovate. Looks run down.
Stayed 1 night in Jul 2019

6/10 Okay

Micael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
15 minute walk to the airport. Has optional shuttle if you request in advance
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Could do with freshening up !!! Dirty in hallways and just generally a little tired and run down
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Check in way too long Appreciated the early breakfast which the hotel did not have before
Stayed 1 night in Jun 2019