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"Hotel is very nice but requires upgrading in certain areas as starting to look tired and shabby. Service was excellent "

"Excellent breakfast, supply water. Free shuttle to nearby restaurant. Excellent restaurants on the property as well. Great security. View of the property and the Nile is amazing! "

"Hotel is very clean and comfortable, staff are very friendly and you can walk to the airport from there without getting out of the hotel. "

"Beautiful historic property. Wonderful and accommodating staff."

"I recently stayed at Mena House, a hotel known for its outstanding service, which is why I was surprised by a disappointing experience with one of the garage security staff members. The security person “Ashraf” spoke to me in a very rude and loud manner, which felt unprofessional and unsettling. Additionally, after making me pay for parking, he handed me a piece of paper instead of an official receipt. Aside from this issue, I must say that the rest of the staff I interacted with inside the hotel were friendly, respectful, and attentive, meeting the high standards Mena House is known for. I hope the management can address this issue to ensure that every part of the hotel experience remains as professional as expected. "

"Fantastic stay, wonderful staff"

"Staff in hotel were really good and freindly. Very helpful . We had a pyramid veiw room and view was fab. Room spacious enough but only had a shower in it which was ok for us. Breakfast limited as wasnt much fruits, or croissants as youd expect from continental. But overall its a great hotel in easy location from giza pyramids. Only a 5 mins walk to pyramids. Gave us water as we wanted, and treated is very well. We would stay here again and recommend to people. Only bad side is theres beggars all around area which does detract from area but not in hotels. Also lots of stray dogs and cats but they are all ok and leave people alone. The shop owners feed them and they are mostly well fed . "

"The stay was really good and the customer service were great."

"While the property is fantastic, with many dining options and facilities, it is the staff that make the four seasons nile plaza exceptional. I would highly recommend this property and will definitely be staying here again when visiting Cairo."