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Hotel NYX Cancun All Inclusive

3.5 star property
Beachfront property with calming spa services

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Suite (Sunset) | Minibar, in-room safe, blackout curtains, iron/ironing board
4 restaurants, breakfast, lunch, dinner served; international cuisine
Massages on the beach

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pool
    Pool
The price is 4.871.078 ₫
6.315.483 ₫ total
includes taxes & fees
10 Nov - 11 Nov
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Chac Mool Beach - 3 min drive
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk
  • ‪Los Chachalacos - ‬7 min walk

About this property

Hotel NYX Cancun All Inclusive

All-inclusive property near La Isla Shopping Mall
Take advantage of a free breakfast buffet, a poolside bar and a corner/local shop at Hotel NYX Cancun All Inclusive. With a white sand beach, beach cabanas and beach massages, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), concierge services and beach towels
  • A front desk safe, a reception hall and tour/ticket information
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 195 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.

Renovations and closures

The property will be renovating from 1 April 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Hot tub

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hotel NYX Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools. The property will be renovating one of the swimming pools from April 1 2024 until November 30 2024 (completion date subject to change).

How much does it cost to stay at Hotel NYX Cancun All Inclusive?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on 10 Nov 2024 start from 4.871.078 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NYX Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NYX Cancun All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel NYX Cancun All Inclusive?

Checkout is at noon.

Does Hotel NYX Cancun All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Are there all-inclusive benefits at Hotel NYX Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel NYX Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. El Sol de Cancun and Cinemex La Isla Cancun are also within 10 minutes.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 622 out of 1054 reviews" "
Rating 8 - Good. 231 out of 1054 reviews" "
Rating 6 - Okay. 107 out of 1054 reviews" "
Rating 4 - Poor. 45 out of 1054 reviews" "
Rating 2 - Terrible. 49 out of 1054 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar cumple con todo lo mencionado, muy buena ubicación, excelente comida cambia el menú cada día, los del staff son increíbles muy amables con todo. Lo recomiendo en temporada baja que fue la temporada que los visite 💕. Sin ninguna duda si volvería 🤗 Felicitaciones increíble servicio.
Stayed 2 nights in Nov 2024

2/10 Terrible

Sebastiao

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Juan Ramon, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, this is a really nice hotel. It is a little bit on the small side, but the people working there makes up for the lack of size. The only issue that I found, it is advertised as an all inclusive resort, but they have a few exclusions , primarily at the restaurants. We stay for 6 nights and got dinner at their main restaurants for only three nights, which it was limited to. The rest of the nights we had to pick from their only other restaurant. Other than that, it was a good stay
Stayed 6 nights in Oct 2024

10/10 Excellent

CLAUDIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helful, we had an amazing room with an amazing view to the ocean.
Stayed 2 nights in Oct 2024

2/10 Terrible

Agnelo

Stayed 1 night in Sep 2024

10/10 Excellent

Yanet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located, the staff is wonderful and friendly. They are all very attentive and helpful. We really enjoyed our stay and would definitely go back with family and friends.
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

4/10 Poor

Osvaldo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I reserved a deluxe room with a king bed , but got a room with 2 queens . Stay was okay and all but by the 3rd day I started getting bug bites all over and after I got home I was still getting bit as if I brought them in my clothes. Idk what it was but I need compensation
Stayed 4 nights in Oct 2024

2/10 Terrible

Trena

Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
La locación es muy buena, el personal es muy atento y en general el servicio es impecable, si lo recomiendo!
Stayed 2 nights in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
What made Hotel NYX so great was the staff. They were absolutely amazing! The resort is a boutique resort, so your expectations of entertainment and size has to be realistic. They only have one pool that isn't large and does not have that many loungers. However, that wasn't a problem for us, because this hotel is located on such a beautiful beach, and we never had a problem getting a lounger on the beach. The food was decent (what I expect in Mexico). Our best meal was at the hibachi, it was great. The server was great and the cook, Erick, was awesome and entertaining! Armando was an excellent bartender. All in all, I would go back,
Stayed 6 nights in Oct 2024

10/10 Excellent

Ego E

Liked: Cleanliness, staff & service
Stayed 10 nights in Oct 2024

10/10 Excellent

Alondra

Stayed 4 nights in Jun 2024

8/10 Good

Melissa Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was extremely friendly and helpful. We had a larger room with an ocean view. The bathroom was less than desirable, no exhaust fan, and the shower drain was very slow to drain. The hit and cold in the shower was very difficult to turn on and off. You had to twist them with a lot of strength to turn them on and off completely. That is our only complaint. The food was amazing the beach and pool were beautiful. The staff was fantastic.
Stayed 7 nights in Oct 2024

10/10 Excellent

Sohan

Travelled with partner
Liked: Amenities
It was superfun, relaxing, most of the food was great. Amazing hard working staff. Would visit again and I recommend it especially for someone going first time.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mileidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho la playa,el hotel pequen̈o pero con muy buena atencion!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Youdel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Latoyaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for a wonderful stay at Hotel NYX. The staff was very friendly and helpful to all our needs. My husband celebrated his birthday there and really enjoyed the exprience. I will definitely visit here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

2/10 Terrible

maureen

Stayed 7 nights in Sep 2024

10/10 Excellent

ISIDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service very friendly staff Umami restaurant was the best for us !!!
Stayed 1 night in Oct 2024

8/10 Good

Gnanesh, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 2 nights in Aug 2024

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the food and how friendly and helpful the staff are
Stayed 2 nights in Oct 2024

6/10 Okay

Sara

Expectations were not met per previous reviews. The hotel staff was not friendly, looked annoyed when asked questions. Rooms were outdated. Food was very mediocre. Only gave 3 stars because Jair from entrainment made our stay pleasant. Will not be returning.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Was always clean. Bars were good. And food was ok, we got a cheap rental car with JM car Cancún for $150 for 7 days. The staff was amazing and the coupes massage was worth it. I do recommend making the hibachi reservations for a special night. My wife got it for mt birthday and it was really fun.
Stayed 7 nights in Oct 2024