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ibis Cancun Centro

3.0 star property
Hotel with a 24-hour front desk, a short walk to Plaza Las Americas

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ibis Cancun Centro

Exterior
Lunch and dinner served, Regional cuisine
Shower, eco-friendly toiletries, hair dryer, towels
Exterior
Buffet

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The price is 1.437.641 ₫
1.835.359 ₫ total
includes taxes & fees
10 Jan - 11 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Dubai Palace Casino - 5 min walk - 0.5 km
  • Plaza Las Americas - 6 min walk - 0.6 km
  • Plaza 28 - 3 min drive - 2.5 km
  • Las Palapas Park - 3 min drive - 2.9 km
  • Puerto Cancun Marina Town Center - 5 min drive - 4.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Hotel near Plaza Las Americas
A shopping centre on-site, dry cleaning/laundry services and a bar are just a few of the amenities provided at ibis Cancun Centro. The on-site restaurant offers lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • Multilingual staff, a TV in reception and a computer station
  • A lift, luggage storage and smoke-free property
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 190 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch plasma TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Covered parking on site (MXN 100 per stay)
  • Covered valet parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 259 for adults and MXN 130 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 300, per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome
Welcoming dogs only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 259 for adults and from MXN 130 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Covered self-parking fee: MXN 100 per stay
  • Valet parking fee: MXN 100 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is ibis Cancun Centro pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 300 per pet, per night.

How much does it cost to stay at ibis Cancun Centro?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on 10 Jan 2025 start from 1.437.641 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Cancun Centro?

Self-parking is available for MXN 100 per stay. Valet parking is available for MXN 100 per stay.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Cancun Centro?

Checkout is at noon.

Does ibis Cancun Centro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 500 per vehicle applies.

Where is ibis Cancun Centro located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Royal Yak Casino and Sports Book and Plaza Las Americas. Amerimed Hospital and Dubai Palace Casino are also within 10 minutes.

ibis Cancun Centro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 510 out of 1122 reviews" "
Rating 8 - Good. 312 out of 1122 reviews" "
Rating 6 - Okay. 132 out of 1122 reviews" "
Rating 4 - Poor. 83 out of 1122 reviews" "
Rating 2 - Terrible. 85 out of 1122 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bianca

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Stayed 1 night in Nov 2024

10/10 Excellent

Israel, Periodista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price, room was small but clean Breakfast was good
Stayed 1 night in Dec 2024

10/10 Excellent

Ignacio Rossebelt

Liked: Cleanliness, staff & service, property conditions & facilities
Not
Stayed 2 nights in Dec 2024

6/10 Okay

Christopher

Liked: Staff & service
Very small room, loud when other guests close their doors and had to constantly go to front desk to reprogram room key
Stayed 4 nights in Dec 2024

10/10 Excellent

Miriam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

2/10 Terrible

alicia, Brooklyn

Stayed 5 nights in Nov 2024

8/10 Good

Shawn

Stayed 2 nights in Nov 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient alternative hotel from the hotel zone and easy access to transportation located across the street
Stayed 6 nights in Nov 2024

10/10 Excellent

Hayk

Stayed 1 night in Oct 2024

10/10 Excellent

jiadong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Nov 2024

8/10 Good

Haydee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion es un poco reducida, pero esta limpio. Funciona para lo que es "dormir" . No tuvimos problemas con el aire acondicionado quiza porque no hacia mucho calor. Volveria a quedarme para una estadia rapida y esta cerca de plaza las americas.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos Hugo, Merida

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien.
Stayed 1 night in Nov 2024

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Sonja

Liked: Cleanliness, staff & service
Friendly staff. 5 min walk to the shopping mall.
Stayed 1 night in Nov 2024

8/10 Good

Valeria

Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
Excellent location, the staff was friendly, the hotel was fine ( is 3 starts) you get what you paid, for the price is a good opción, restaurantes, shopping, Starbucks in walking distance.

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio, la ubicación , habitaciones limpias y confortables
Stayed 3 nights in Oct 2024

2/10 Terrible

Javid

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 8 nights in Sep 2024

2/10 Terrible

Fabio

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand that Ibis hotels offer basic services, but I was quite disappointed with this particular location. To make matters worse, my wife left a ring behind that should have been easy to locate. Despite numerous attempts to follow up, the response we received was far from satisfactory. Overall, a very disappointing experience.
Stayed 1 night in Sep 2024

10/10 Excellent

JORGE ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable. El Hotel Ibis Cancún, está ubicado en una zona muy agradable de la Cd. de Cancún.
Stayed 2 nights in Sep 2024

4/10 Poor

Roberto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is old and run down. the tiles are comming up of the floor in the hallways.
Stayed 1 night in Sep 2024