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MainStay Suites Carlsbad South

2.5 star property
Hotel in Carlsbad with free breakfast and 24-hour front desk

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for MainStay Suites Carlsbad South

Exterior
Point of interest
Studio, 2 Queen Beds, Non Smoking (Efficiency) | Desk, laptop workspace, free WiFi, bed sheets
Free continental breakfast
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Kitchen
    KitchenKitchen
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
3621 SAN JOSE BLVD, Carlsbad, NM, 88220
  • AirportCarlsbad, NM (CNM-Cavern City Air Terminal)4 min drive
  • Popular LocationLake Carlsbad Recreation Area7 min drive
  • Popular LocationCarlsbad Water Park7 min drive
  • Popular LocationPecos River Flume10 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Very clean and affordable hotel for the area seeing you get a sink, full size fridge and cooktop
Ken
Jun 25, 2024
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Efficiency)

Studio, 2 Queen Beds, Non Smoking (Efficiency) | Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Carlsbad

MainStay Suites Carlsbad South is located in Carlsbad. The area's natural beauty can be seen at Lake Carlsbad Recreation Area and Pecos River Flume, while Carlsbad Water Park and Living Desert Zoo & Gardens State Park are popular local attractions. Carlsbad Museum & Art Center and Riverwalk Recreation Center are two other places to visit that come recommended.
Visit our Carlsbad travel guideOpens in a new window

What's nearby

  • Riverwalk Recreation Center - 6 min drive
  • Lake Carlsbad Recreation Area - 7 min drive
  • Carlsbad Water Park - 7 min drive
  • Pecos River Flume - 10 min drive
  • Living Desert Zoo & Gardens State Park - 12 min drive

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 4 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Roque Burrito’s and Mexican Food - ‬7 min drive
  • ‪Guadeloupe Mountain Br - ‬10 min walk
  • ‪Wendy's - ‬5 min drive
  • ‪Blue House Bakery & Cafe - ‬6 min drive

About this property

MainStay Suites Carlsbad South

Hotel near Carlsbad Museum & Art Center
Located close to Lake Carlsbad Recreation Area and Riverwalk Recreation Center, MainStay Suites Carlsbad South provides free continental breakfast, dry cleaning/laundry services and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Express check-out, a 24-hour front desk and smoke-free property
  • A vending machine and a lift
  • Guest reviews speak well of the helpful staff
Room features
All 80 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Baths or showers and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, kitchens and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Snack bar/deli

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Building
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 70 mi (112.654 km) of the property will not be allowed to check in
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

MainStay Suites
Mainstay Suites Carlsbad
MainStay Suites Carlsbad South Hotel
MainStay Suites Carlsbad South Carlsbad
MainStay Suites Carlsbad South Hotel Carlsbad

Frequently asked questions

Is MainStay Suites Carlsbad South pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at MainStay Suites Carlsbad South?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Carlsbad South on 4 Jul 2024 start from 3.538.245 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MainStay Suites Carlsbad South?

Self-parking is free at this property.

What time is check-in at MainStay Suites Carlsbad South?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Carlsbad South?

Checkout is at 11:00 AM.

Where is MainStay Suites Carlsbad South located?

Situated in Carlsbad, this hotel is 3.1 mi (5 km) from Carlsbad Museum & Art Center, and within 6 mi (10 km) of Lake Carlsbad Recreation Area and Riverwalk Recreation Center. Carlsbad Water Park and Lake Carlsbad Golf Course are also within 6 mi (10 km).

MainStay Suites Carlsbad South Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 301 reviews" "
Rating 8 - Good. 66 out of 301 reviews" "
Rating 6 - Okay. 18 out of 301 reviews" "
Rating 4 - Poor. 13 out of 301 reviews" "
Rating 2 - Terrible. 8 out of 301 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and affordable hotel for the area seeing you get a sink, full size fridge and cooktop
Stayed 2 nights in Jun 2024

10/10 Excellent

Suzanne, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
N?A
Stayed 2 nights in Jun 2024

8/10 Good

Adam

Travelled with family
Disliked: Amenities, property conditions & facilities
Very easy checking in and getting into room. Was very surprised the room layout was just like the pictures. 2 beds and a pullout was just what I needed and just what I reserved. That was very nice. The young lady at the front desk was very into her tic tok videos because each time I went to the front desk, she was so mesmerized by whatever she was watching she could not look up or even recognize I was standing less than a foot away from her. Wasn’t really worried about this, it was more funny than anything. My big complaint is that the second picture for this place shows a beautiful pool with several watersides. Come to find out that this does not exist. Shame on you Mainstay for tricking your guests like this. I should have known better but how can you get away with this kind of sorcery??? Why not just advertise your rates at $5 and tell your potential guests “free unlimited craft beers”?? While I was satisfied with the service and the stay, I do not appreciate being bamboozled by fake pictures and false pretenses. I’m curious how many others were lured here thinking they were going to enjoy the festivities only to be let down by walking out into the courtyard and finding cornhole instead of a water park🤔
Stayed 1 night in Jun 2024

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is great but Expedia is full of lies. There is no pool here. That photo is a city park. When I notified them they refused to fix the misleading photo. Stay at this hotel but book through their website and not Expedia.
Stayed 2 nights in Jun 2024

4/10 Poor

Jerry

Travelled with family
Disliked: Amenities, property conditions & facilities
Upon checking it looked like it was going to be great. Late in the evening there was a terrible smell in the room. Like badly burnt popcorn. My wife could not sleep but we turned on the fans and put up with it. Smell gone in the morning. The next day we returned to our room in the early evening and all was good but shortly the smell came back. We reported it to the lobby staff and they came to inspect. They noticed it as well but couldn’t offer any solutions. We asked for another room but were told that was not possible because they were booked. It didn’t seem that busy so we checked online and rooms were available. Staff said to book it but at our expense. We asked for management to be advised and apparently they were and again offered no solution. Very disappointed mostly with the lack of concern and willingness to correct when they had options. The refrigerator was noisy that last night and may have been the problem as it may be going bad. Not sure but terrible customer service. I may have rated them too high.
Stayed 2 nights in Jun 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice will definitely stay there the next time i'm in Carlsbad. will definitely will recommend this hotel.
Stayed 3 nights in May 2024

8/10 Good

YUNPING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s actually surprisingly nice stay for the Cave tour on the next morning. The room is good very size. It has a clean and nice bathroom, together with a small but full kitchen. They have a very small fitness area but only good for simple workouts or just cardio. Overall a great stay.
Stayed 1 night in May 2024

4/10 Poor

Rebecca

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has pictures of a “water park” that’s 15 minutes down the road. It’s NOT apart of the hotel. It smells like wet dog. Bed sheets were dirty. Head board had sticky splatters on it. Once we told the lady down stairs she said “housekeeping knows. They are getting new ones” Absolutely filthy carpets and even more disgusting bathrooms.
Stayed 1 night in May 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas, Lake Havasu City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, friendly staff. Limited breakfast. Carlsbad is a boom town right now with oil and gas trucks and work pick-ups clogging the streets and workers filling the hotels so don’t expect anything else!
Stayed 2 nights in Apr 2024

10/10 Excellent

Rachelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very sweet, room and facilities very clean, bed comfy! Hubby and I will stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice kitchenette.
Stayed 2 nights in Apr 2024

10/10 Excellent

HONGBO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient place to stay for our visits to Carlsbad Caverns and Guadalupe Mountains. The rooms are spacious, well equipped with kitchen, sofa, etc. , the breakfasts are good, parking is easy, and staffs are friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Beth Ann

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Jessica

Liked: Staff & service
Comfortable
this was a comfortable stay for our 3 nights in the area. At first we were placed in a room in which the neighbors were extremely loud with no regard to anyone else. We quickly asked to be moved and were accommodated immediately (bonus points for the staff person that made this happen and was so nice about it). Our new room was much quieter and made our stay much better. We were in one of the suite rooms, which had the kitchen area. We did not really use the kitchen but did take a peek at everything. Of everything in the room, the kitchen stuff - plates, utensils, pans etc...needed the most help in regards to being clean- stuff just was not really great and really could use a good scrubbing. We did use glasses and plates to reheat leftovers one night, but did not use anything without first cleaning the items ourselves. The rest of the room was much better in regards to being clean and tidy. We did think the lighting was not great overall- pretty dim. We would have loved another light in the room. Bed was comfortable and the shower was hot so no complaints there. Overall the room was fine for us. Main spaces of this place were well lit and very clean. We didn't get to use the outside space due to it being cold, but it would have been a great place to hang out if it had been warmer. Breakfast was decent, you will not go hungry. Location was good for us as we were in this area to go to the caves and the national park just across the border. I felt price was ok for this place
Stayed 3 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient, nice amenities
We stayed here while exploring the Guadalupe Mountains and Carlsbad Caverns. The room was plenty big for the 4 of us (2 adults & our 2 college children). The room and facilities were clean and nice. The room could have used a little deep cleaning, but overall it was clean. We did somehow accidentally get a handicap accessible room, so not sure what the size difference/layout would be for a regular room, but ours was good and worked well for us. We cooked breakfast in the room and packed lunches everyday, then ate out for dinner. I was not sure what cooking/eating equipment would be there so we brought our own. There was a full size refrigerator, 2 burner stovetop, small sink, microwave, toaster, mini coffee pot and mini dishwasher. It was just right for what we needed (definitely could have used bigger coffee pot, but we just made a lot of pots). I also saw things like a crockpot and BBQ tools that you could check out if you wanted. My family did go down to the continental breakfast for waffles, which they said were good. There was also some fruit, a juice machine, and I believe there was cereal. There is also a small "convenience store" in the lobby with snacks, cold drinks, frozen foods, etc. There are a lot of oil field workers that stay here, but I also saw many families on vacation. We were on Spring Break (2nd week of March). It was fairly full but it wasn't overly busy and never felt crowded. Staff was very friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with comfortable bed and nice staff. Breakfast was ok. Close to Carlsbad Caverns. Great overall
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Poor construction but staff and breakfast great
The staff was great and there was someone constantly cleaning or vacuuming anytime we were in the common areas. There’s a lot of oil field workers staying here, so you could tell the staff was used to having to follow behind them to clean up dirt. We (mom and two kids) were on the top floor and I swear the ceiling was made of cardboard. Of the three days we stayed, two were very windy days. The first night, we heard nothing but a weird on/off and extremely loud whirring noise that seemed to be connected to the vent fan in the kitchen. I finally figured out it was the vent on the roof blowing in the wind. The last night, a cold front blew in from a different direction and the roof sounded like it was peeling off of the building. The whole structure was creaking all night, loud enough to wake me up. Overall, the other guests were quiet and the breakfast had a lot of choices. The hotel was neat and the staff nice.
Stayed 2 nights in Mar 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious
Really like the layout of the room, we were on the 4th floor and only 1 elevator. We requested top floor, but if you are unable to do stairs may want a lower floor. Room was clean, full size fridge was very nice. We would definitely stay here again!
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Overnight Stop
Stayed 1 night in Mar 2024

10/10 Excellent

Rene

Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
The experience was absolutely amazing the front desk help on Saturday night we're the best.
Stayed 2 nights in Feb 2024

8/10 Good

Mary

Liked: Cleanliness, room comfort
Disliked: Staff & service
Management was unhelpful.
The hotel was fine. Their policy of reservation being non-refundable was unfortunate. When booking on Hotel.com I put my date as 2/5. When the booking went through, it turned out to be 2/20. I hit confirm then immediately realized the error. I immediately went through Hotels.com and they directly reached out to the hotel. They were informed the manager wouldn’t be in until the next day. My husband was driving cross country and needed a hotel room. I made a reservation for 2/5 paying $40 more than my original reservation at their hotel hoping they would realize it was just a mistake. I just heard that they wouldn’t refund the money. I am out $135. Wouldn’t recommend them regardless of how nice the hotel may be. Service is more important.
Stayed 1 night in Feb 2024

10/10 Excellent

Willie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Guillermina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024