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Hilton Garden Inn Cleveland Downtown

3.0 star property
Hotel with a fitness centre, a quick walk to Progressive Field

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hilton Garden Inn Cleveland Downtown

Lobby
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
The price is 3.518.658 ₫
4.134.546 ₫ total
includes taxes & fees
24 Oct - 25 Oct
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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Separate bedroom
  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hearing Accessible

LCD TV, pay films, MP3 dock

Deluxe Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
Blackout curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Separate bedroom
  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area | LCD TV, pay films, MP3 dock

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Separate bedroom
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
1100 Carnegie Ave, Cleveland, OH, 44115

What's nearby

  • Progressive Field - 4 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • JACK Cleveland Casino - 13 min walk
  • Rock and Roll Hall of Fame - 3 min drive
  • Cleveland Browns Stadium - 3 min drive

Getting around

  • Cleveland Station - 6 min drive
  • Tower City-Public Square Station - 15 min walk
  • Cleveland Hopkins International Airport (CLE) - 14 min drive

Restaurants

  • ‪Clevelander Bar & Grill - ‬7 min walk
  • ‪Thirsty Parrot - ‬7 min walk
  • ‪City Tap - ‬8 min walk
  • ‪The Corner - ‬5 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Hilton Garden Inn Cleveland Downtown

Hotel near Progressive Field
Located close to Rocket Mortgage FieldHouse and JACK Cleveland Casino, Hilton Garden Inn Cleveland Downtown provides dry cleaning/laundry services, a fireplace in reception and a bar. For some rest and relaxation, visit the hot tub. The on-site restaurant, Garden Grille, serves breakfast. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A TV in reception, outdoor furniture and ATM/banking services
  • A front desk safe, smoke-free property and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 240 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Ballroom
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults and USD 8 to 12 for children
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Frequently asked questions

Does Hilton Garden Inn Cleveland Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Hilton Garden Inn Cleveland Downtown?

As of 28 Sep 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Cleveland Downtown on 24 Oct 2024 start from 3.518.658 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Cleveland Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Cleveland Downtown?

Self-parking is available for USD 20 per day.

What time is check-in at Hilton Garden Inn Cleveland Downtown?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Cleveland Downtown?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hilton Garden Inn Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Progressive Field and Rocket Mortgage FieldHouse. JACK Cleveland Casino and Huntington Convention Center of Cleveland are also within 1 mi (2 km). Tower City-Public Square Station is 15 minutes by foot and East 34th-Campus Station is 23 minutes.

Hilton Garden Inn Cleveland Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 362 out of 1006 reviews" "
Rating 8 - Good. 253 out of 1006 reviews" "
Rating 6 - Okay. 183 out of 1006 reviews" "
Rating 4 - Poor. 116 out of 1006 reviews" "
Rating 2 - Terrible. 92 out of 1006 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was nice and the rooms were nice and comfortable. The pool and Hot tub were excellent
Stayed 3 nights in Sep 2024

4/10 Poor

Daneli

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants and downtown a short 10-15 minute walk.
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to everything we wanted.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unpleasant to deal with, starting with check-in when the man stated that he had to take a deposit of $100.00 to make sure I don't steal pillows. How insulting! I can assure the hotel that I have never stolen pillows in my life. The check-out was just as nasty, when Deirdra, who did not look professional for her position, refused to answer questions and in fact, didn't even look at us when we spoke to her. She needs to learn some social skills.
Stayed 2 nights in Sep 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Like location to Progressive field
Stayed 3 nights in Sep 2024

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is not the best, with homeless camps and unsavory characters. The check in process was a joke. Our room had mold in the tub and on the air conditioner. Our toilet didn't flush. I reported it, and when I came back much later, it wasn't corrected. I was told that there was nothing they could do. Only when I insisted, they put me in another room.
Stayed 1 night in Sep 2024

6/10 Okay

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good but it was completely booked and it did not have enough towels to go around. The staff was friendly but we had two separate issues with the lock on our door. KD was the Maintenance person who fixed it and she was up there in a flash and fixed the issue both times.
Stayed 3 nights in Sep 2024

6/10 Okay

Christopher

Stayed 2 nights in Aug 2024

2/10 Terrible

Braden, Plattsmouth

Stayed 3 nights in Jun 2024

10/10 Excellent

Harry, Hollidaysburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The parking area wasn’t working properly and getting in and out of gate was a challenge. The staff wasn’t super helpful figuring this out.
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

ice machines broke, had to stay two days because of the Labor Day weekend. They never clean the room the second day no fresh towels no beds made nothing parking lot should have spaces for hotel guests not people going to baseball games pretty sure will never be back again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gena

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location and the front desk staff. I didnt like how the hot tub was not working due to maintainence at the time.
Stayed 5 nights in Aug 2024

6/10 Okay

Kylie, Columbus

Disliked: Cleanliness, staff & service, property conditions & facilities
The parking situation was horrible. You get double charged at this place and they are from different people. Our room was dirty, the keurig was filthy and unusable, the shower had someone else’s hair in it, and severely understaffed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2024

8/10 Good

Christina

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This was a great option to walk to bars, the progressive field, and had great parking. This hotel had phenomenal staff but lacked cleanliness in the pool area, specifically the water. Our door also stuck so we had to really pull it open and make sure to slam it closed or it wouldn’t lock. Overall good stay.
Stayed 2 nights in Aug 2024

4/10 Poor

Alina

Liked: Property conditions & facilities
Disliked: Staff & service
My stay at the hotel was disappointing. I initially booked two nights at another hotel that was way too far from the event I came to participate. Therefore I booked this hotel online for 17-18 august but I was not aware the 18 was picked as the first day. It was a mistake I was not aware until I reached the hotel downtown. The clerk at the Reception gave me a small room on the 17 and 18 and told me I need to pay their price not the one given by Expedia, although the 18 was a day on your booking site. I stayed one night and decided to return to Buffalo the next day to be closer to the border. About the room and service, another disappointment. The pillows were small and filled with some kind of sponge, the coffee machine was not working and the toilette made an annoying sound for five minutes after using it. I told the reception about having the coffee machine repaired as even their coffee maker in the main floor was out of order. At not veil as no one came! I should also mentioned both clerks at the reception talked to me with a visible sarcasm that has upset me. The next morning I was forced to pay double price than the one on the booking with you, ending up with 247.20 on my credit card. The reason I chose you in the beginning was the price equal or a little bit more for two days than the one I paid for one night. I understand I made a mistake while booking on my cell without my glasses but I still believe they're wrong on charging me more and their attitude towards me!
Stayed 1 night in Aug 2024

4/10 Poor

THOMAS

Travelled with family and small children
Disliked: Staff & service
Check in time is 3:00 I arrived at the hotel at 5:00 (drove from New York) to be told my room wasn't ready yet. I responded with "good thing I didn't get here at 3:00" I was then told "if you had, you might have gotten a room" seriously?? Then I was told to have a seat and she would get me as soon as the room was ready. I sat there and watched 4 different parties check in, get keys and proceed to their rooms. After approx an hour of waiting I asked the same woman If she had any word on my room and you can tell she had clearly forgotten about me(expression on her face). I was then given my room key and was told they were going to comp my parking fee, which BTW DONT charge your guest to park in the lot at the hotel!!! That is just nickle and dime nonsense for real. Anyway, I go up to my room to find it had not been cleaned and there were no linens on the bed. I returned to the desk and asked to speak to a manager. The person I spoke to claimed he was not a manager but he WAS a "supervisor" I then explained the entire situation to him. He then gave me the keys to another room and comped my families breakfast for our entire stay which was nice because the breakfast buffet was about $18.00 per person, per day, for scrambled eggs, bacon, home fries, toast, pastries, cereal, oatmeal, coffee and juice. I am a rewards member and stay at Hiltons all over the globe, this was the worst Hilton I have ever stayed at.
Stayed 2 nights in Aug 2024

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, perfect for going to a ballgame. Very short walk to the ballpark, free parking behind the hotel, and breakfast options are buffet ($18) or order from a menu.
Stayed 1 night in Aug 2024

6/10 Okay

Madison

Travelled with partner
The showers definitely are not very nice and the sheets smelt gross. Definitely won’t be back to that exact Hilton
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Travelled with family, Business traveller
Considering Cleveland had a tornado prior to my stay and everyone was trying to get a room, the checkin was flawless and I’m glad I booked ahead. Rooms were clean and breakfast was good. I enjoyed my stay!
Stayed 1 night in Aug 2024

4/10 Poor

Tatiana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sara, Warren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with enough space for a family of 4. Parking was not free but unlike other hotels in the area valet was not required. Walking distance to Progressive field. Breakfast was pricey and just ok. The kids enjoyed the pool.
Stayed 2 nights in Aug 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect to the MLB stadium and downtown area
Stayed 1 night in Aug 2024