10/10 Excellent
Sharla
Travelled with family
6 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is sooo long overdue however....
Last February we stayed at Dreams Cozumel Cape Resort & Spa , and the experience was so memorable that I still feel compelled to share my thoughts. From the moment we arrived, the resort's breathtaking views, impeccable service, and relaxing atmosphere made our trip unforgettable. A special shoutout to Oswaldo, Carlos, and Armando who worked in the main dining area—(after a year, i still remembered them) three staff members who truly went above and beyond to make our stay exceptional. They were incredibly attentive , professional and always had a warm smile. We traveled with our 1 year old & they attended to all our requests in regards to his needs.
Their hospitality made all the difference. The food, drinks, and amenities at Dreams Cozumel were all great, but it was the staff’s dedication that set this resort apart. In a week we are traveling to Mexico again & the only reason that we are not staying here is because we want to see more of the country! Truly a great resort!
Sharla
Stayed 4 nights in Feb 2024