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"Very well-kept, good breakfast, friendly staff. Very close to West Edmonton Mall. Big rooms, and clean. Pool and hot tub were nice. Parking was free and felt safe. "

"Great property. Staff were very helpful. Italian restaurant was awesome and the server, can't remember his name, was even better. "

"Clean, renovated rooms that were very spacious. Comfortably firm beds. Good pressure in the shower. Breakfast left something to be desired — hot items were all overcooked. Otherwise decent spread. Overall we enjoyed it and will stay again! "

"Stay was ok! Room was very nice, spacious as well. Appreciated the little kitchenette during our stay. Service from check in was not very friendly. I felt like I was just a number and they just wanted me to pass through. We asked for extra pillows after we returned from dinner, and the lady at the front desk gave us a facial reaction like we were crazy, and then she said they had no pillows. We also asked for a blow dryer, because we assumed the room would be equipped with one, but now I...

"Very reasonably priced hotel. Always clean and very friendly. Not the newest but very well-maintained."

"This was a "test run" - we were looking for a place that would be a good base for day hiking from and not in a major centre filled with people. The unit was pleasant, reasonably well cared for. Service in a place like this is relatively minimal - these are aimed at the "I want a clean place to sleep and cook a meal" crowd, so don't expect a whole lot of service staff to be around. We'll be back later in the hiking season for a longer stay."

"Super staff and comfortable room."

"The Matrix Hotel was a great choice for our weekend visit to Downtown Edmonton. The upgrade to a Platinum Suite was a nice touch. Very good hotel at this price level."