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"The carpet in the room was not very clean to the point that I felt uncomfortable walking around with bare feet. The bed was very hard and didn't have a topper. Good location, but public transport in Nanjing is very good, so I would consider staying elsewhere in future. Breakfast was ok but there were only few Western choices. As Novotel is a French brand I hoped for a decent quality Croissant, but unfortunately they were small, stale and inedible "

"Very good hotel and nice and helpful personal. Clean and fresh."

"Clean well-equiped hotel located conveniently in a shopping complex"

"Friendly staff, clean room, and excellent hotel settings."

"We generally enjoyed our stay at this hotel. The 2-room apartment was great, very roomy and comfortable. Having the kitchen with washing machine was a big plus. The breakfast was not exceptional but good. The staff was helpful and friendly but a bit more reserved than at other hotels. They politely answered all questions we had but they didn't necessarily come up and ask us if we needed any help, etc. The pool area was nice but it looked a bit worn and it was very strange that pool towels were...

"Highly recommend, everything’s perfect for family trip!"

"Very good service"

"Nice hotel and excellent location for Guanqian Jie and other sightseeing sites with very good public transport connections. There are plenty dinning options near the hotel within walking distances."

"Nice older style hotel close to lingering garden and shopping centre."

"As I read reviews of this hotel,it is like I was somewhere else. While the hotel staff were excellent the room was less then impressive. The bed was hard as nails, the carpet grossly stained and dirty, and taps in bathroom leaky,with water over the vanity constantly. I would not stay here again. The restaurant was expensive compared to Chinese standards but offered a good variety for breakfast. I did not have lunch or supper at hotel."