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"This hotel is closed. I booked on Expedia. Went to the hotel on 14 July to check-in. The gates were locked. The rooms were padlocked & a woman yelled at me from a window "closed" I then had to find other accommodation carrying a backpack in terrible heat. After being turned away from 3 other hotels I finally found other accommodation. The owner told me that Lakhanthong Hotel has been closed for nearly 3 years & yet it is still advertising on Agoda & Expedia. Expedia has been advised of this as I...

"3 Nagas is perfectly located in a part of Luang Prabang that is very convenient to restaurants. The incredible staff makes every morning’s breakfast a refreshing embrace of the new day. "

"Room was clean but run down feeling. Fan OK but didn't swivel, no AC, toilet very odd and no separation (door/curtain) from rest of room. Owner helpful enough but when he wasn't around service wasn't great. Limited choices in the town so this is good enough, and you can easily walk up to the other guesthouses and restaurants "

"Very noisy. No reception at night. Problems with key an safe. Breakfast very simple."

"Great location and disco bar in hotel. Comfortable bed and fresh linen. Breakfast was decent. Unfortunately aircon was not working in lobby and then WiFi down 1 day. Most of the staff completely addicted to video games playing on their phone and was hard to get their attention lol But all in all I good value and again, a great location."

"My 3rd visit here. Everything was fine. Good value and handy for the Thai consulate."

"Beautiful property. Steps away from markets. "

"A truly peaceful, serene, beautiful property. A private residence indeed. Excellent staff and service. Food delicious. Interesting tours provided. The best in Luang Prabang."

"Wonderful location, great character, lots of amenities. "

"Good to be able to exchange for Laotian kip using Thai Baht or USD at the concierge. The rates were not bad too. Location was good too and staff were friendly"