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"Lovely staff and very clean, I was on the ground floor and noise was no issue. Good bath/shower. My only complaint would be the softness of the mattress/pillows being too hard but still got enough rest!"

"Beautiful hotel. Superb food!"

"Food was excellent, nothing was too much trouble for the staff. I would definitely recommend to others . "

"pleased with overall "

"Delightful young lady on reception in the afternoon Made us welcome. Explained how to find lift, and where to find the restaurant. Booked us a taxi for our evening out. She was still on duty when we returned that night, and at breakfast next day. Still friendly and cheerful. Friendly staff on duty in the restaurant at breakfast. "

"Very professional staff. Convenient for an early flight as the hotel is basically in the parking lot of the airport. If staying longer a park and ride is across from the hotel so you can explore Norwich with out having to drive. "

"The history of the property and its quietness and closeness to the train station were factors. We were happy with the accommodation as well as the speed of room service."

"On arrival we were told by Reception staff that no breakfasts were included in our booking. We had to contact Hotels.com and send them a screenshot of the original booking form before the hotel would honour the contract. It appears that Hotels.com had not communicated the breakfast included option. Our room was not cleaned after day one: the Reception staff said that room cleaning was now an option which has to be requested. After hundreds of stays all over the world, that news was a first for us. The hotel was super, with great amenities. Apart from the above niggles, we’d recommend the hotel to others. "

"Beautiful c1650 coaching inn, beautiful location and amazing staff. I will be back "