Four Points by Sheraton Detroit Novi

3.0 star property
Hotel in Novi with 2 restaurants and 24-hour fitness centre

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Four Points by Sheraton Detroit Novi

Premium bedding, desk, laptop workspace, iron/ironing board
Indoor pool
Lobby
Restaurant
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is 2.314.468 ₫
2.615.350 ₫ total
includes taxes & fees
5 Oct - 6 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Map
27000 S. Karevich Drive, Novi, MI, 48377

What's nearby

  • Twelve Oaks Mall - 9 min walk
  • Twelve Mile Crossing at Fountain Walk - 10 min walk
  • Paradise Park - 4 min drive
  • Suburban Collection Showplace - 4 min drive
  • Novi Ice Arena - 6 min drive

Getting around

  • Royal Oak Station - 22 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 30 min drive

Restaurants

  • ‪Ford's Garage Novi - ‬9 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Texas Roadhouse - ‬16 min walk
  • ‪Panda Express - ‬16 min walk
  • ‪KPOT Korean BBQ & Hot Pot - ‬9 min walk

About this property

Four Points by Sheraton Detroit Novi

Hotel in a shopping district
Consider a stay at Four Points by Sheraton Detroit Novi and take advantage of a corner/local shop, a garden and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a lift and a vending machine
  • Concierge services, a banquet hall and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 220 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Showers, baths or showers and free toiletries
  • LED TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 9,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults and USD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Detroit Novi Hotel
Four Points Sheraton Detroit Novi
Four Points by Sheraton Detroit Novi Novi
Four Points by Sheraton Detroit Novi Hotel
Four Points by Sheraton Detroit Novi Hotel Novi

Frequently asked questions

Does Four Points by Sheraton Detroit Novi have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Four Points by Sheraton Detroit Novi?

As of 28 Sep 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Detroit Novi on 5 Oct 2024 start from 2.314.468 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Detroit Novi pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Detroit Novi?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Detroit Novi?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Four Points by Sheraton Detroit Novi?

Checkout is at 11 AM.

Where is Four Points by Sheraton Detroit Novi located?

Situated near the airport, this hotel is 0.2 mi (0.4 km) from West Oaks and 2.2 mi (3.6 km) from Suburban Collection Showplace. Twelve Oaks Mall and Twelve Mile Crossing at Fountain Walk are also within 10 minutes.

Four Points by Sheraton Detroit Novi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 271 out of 711 reviews" "
Rating 8 - Good. 202 out of 711 reviews" "
Rating 6 - Okay. 121 out of 711 reviews" "
Rating 4 - Poor. 61 out of 711 reviews" "
Rating 2 - Terrible. 56 out of 711 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

donata, dumont

Stayed 2 nights in Aug 2024

8/10 Good

J.

Liked: Cleanliness, staff & service, property conditions & facilities
The service in the breakfast area was exceptional.
Stayed 2 nights in Sep 2024

4/10 Poor

Shlomo

Stayed 1 night in Sep 2024

10/10 Excellent

Achiles, Ada

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facility and staff. Really enjoyed my stay there
Stayed 2 nights in Sep 2024

4/10 Poor

Sean

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room and bathroom was dirty. The pool is in the lobby so any rooms that are numbered around 160-170 will smell like chlorine and will be very loud.
Stayed 1 night in Sep 2024

6/10 Okay

Venkatesh Babu

Good location
Stayed 3 nights in Sep 2024

2/10 Terrible

Tristyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude, disrespectful and intentionally charged my card for a reservation I said I didn't want to keep. She escalated the situation after I became frustrated, lied MULTIPLE times then refused to provide me with the general managers contact information. We ultimately had a physical fist fight in the lobby of the hotel. The room I was given had a filthy bathroom with molded grout in the shower, it had a strong foul odor when you walked in and a sliding door entrance from a courtyard that DID NOT HAVE A LOCK. Only a metal bar!! 1 of the worst experiences of my life!!
Stayed 2 nights in Aug 2024

8/10 Good

Charlotte

Stayed 5 nights in Aug 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
average
Stayed 1 night in May 2024

8/10 Good

Brandon

Liked: Cleanliness
Disliked: Property conditions & facilities
inconvenient issues housekeeping knocked at 8 am
Stayed 2 nights in May 2024

8/10 Good

Christiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable and nice experience.
Stayed 1 night in Aug 2024

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized TV, good cable TV service, comfy bed and pillows, safe feeling main lobby and hallways.
Stayed 1 night in Aug 2024

10/10 Excellent

LaKeshia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the facility
Stayed 3 nights in Aug 2024

8/10 Good

Susan, Wayland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that there was a $125 room incidentals fee. That is high and not everyone has a lot of money to have that $125 tied up for 3-5 days
Stayed 1 night in Aug 2024

2/10 Terrible

Asia

Stayed 1 night in Aug 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice experience. I only stayed one night but i would back again and stay longer.
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Stayed 1 night in Mar 2024

10/10 Excellent

Joshuwa

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2024

8/10 Good

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe area- beds were a bit uncomfortable and you had to pay for breakfast which wasn’t disclosed on check in but overall good place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis, Warren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely a beautiful place to stay; check in was convenient they were friendly, fast and gave so much information about the bar and the pool, when breakfast was and the buffet, I loved it the rooms are overly and I was lucky to get one with a balcony and enjoyed the evening sitting out for a bit and the fresh air I will definitely be back to this place when I am staying out in Novi.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ashley

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
Moved rooms twice- still mold all in the bathroom. Filthy rooms in general so make sure you pack your cleaning supplies. Ice machines (all of them) were out of order and the public restrooms by the pool were out of order. Breakfast is not included and is $15 if you want it so don’t fall for the false advertising. Will never stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds, shower, pool all very nice
Stayed 1 night in Jul 2024

10/10 Excellent

donata, dumont

Stayed 3 nights in Jul 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice...didnt get a tub as requested. Some updates done but quite a bit still needed.
Stayed 3 nights in Jun 2024

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Just about everything in my room was broken. Terrible AC that would not shut off so I froze, window blinds that did not open, and running toilet that no matter how much you shook the handle it just ran all night. Next night I was moved to a "suite" as an apology and given access to their "vip" lounge and told they have the cool Keurig coffee maker up there. The lounge was literally an extended, open balcony on the third floor, tiny, the Kurig coffee machine was broken...it was laughable. My new and "improved" suite had a broken door, the blinds again did not open, the jacuzzi tub looked so filthy...just a terrible experience that got worse with each upgrade. Oh and there was literally water in the cheese bowl during breakfast from melted ice or something, eggs were runny, sausage had a funky taste and there was no silver ware. I was also given two free drinks for all this hassle but when I went to claim them it was for beer only, which I don't drink, and they would not let me switch it out for wine. Lordy, all their perks to make up for the poor condition just shined an even brighter light on how terrible this hotel was. WOW!
Stayed 2 nights in May 2024