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Imperial Heights Hotel, Entebbe

4.0 star property
Upscale hotel with full-service spa and free valet parking

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Imperial Heights Hotel, Entebbe

Property entrance
Front of property – evening/night
Standard Room | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Fitness facility
Reviews
7.8

Good

Popular amenities

  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
Plot 13, Church Road, Entebbe, 4352000
  • Popular LocationImperial Shopping Mall12 min walk
  • Popular LocationEntebbe Botanical Garden2 min drive
  • Popular LocationVictoria Mall6 min drive
  • AirportEntebbe (EBB-Entebbe Intl.)10 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant st...
Daniel Liling
Oct 11, 2023
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Room options

View all photos for Club Room

Club Room | Private kitchen | Fridge, coffee/tea maker, electric kettle

Club Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
10 bedrooms
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Suite

Business Suite | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe

Business Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Egyptian cotton bed sheets
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe

Executive Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool
K Hotels
Pool
Breakfast included
Spa
Kids pool
8.8 out of 10, Excellent, (147)
The price is 2.875.120 ₫
3.454.113 ₫ total
includes taxes & fees
9 Jul - 10 Jul
K Hotels

About the area

Entebbe

Located in Entebbe, Imperial Heights Hotel, Entebbe is in the business district and near the airport. Imperial Shopping Mall and Victoria Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Entebbe Botanical Garden and Sesse Islands. Consider Speke Resort and Conference Centre for a night out or Nakigalala Tea Estate if you're travelling with kids. Spend some time exploring the area's activities, including golfing.
Visit our Entebbe travel guideOpens in a new window

What's nearby

  • Entebbe Golf Club - 9 min walk
  • Imperial Shopping Mall - 12 min walk
  • Ugandan Wildlife Education Centre - 14 min walk
  • Entebbe Botanical Garden - 2 min drive
  • Victoria Mall - 6 min drive

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 10 min drive

Restaurants

  • ‪Café Javas - ‬6 min drive
  • ‪The Palms Beach Hotel - ‬5 min drive
  • ‪4 Points Bar and Restaurant - ‬11 min walk
  • ‪Ssese Gateway Beach - ‬8 min drive
  • ‪Rider's Lounge - ‬13 min walk

About this property

Imperial Heights Hotel, Entebbe

Upscale family-friendly hotel in the business district
At Imperial Heights Hotel, Entebbe, you can look forward to a rooftop terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Bridge Bar and Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and tour/ticket information
  • A front desk safe, luggage storage and free newspapers
Room features
All guest rooms at Imperial Heights Hotel, Entebbe boast comforts, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Children's slippers, childcare services and free infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • LCD TVs with premium channels
  • Fridges, electric kettles and daily housekeeping

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bridge Bar and Restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lake Heights Hotel Entebbe
Lake Height Entebbe BON Hotels Hotel
Lake Heights Entebbe
Lake Heights Hotel
Lake Height BON Hotels Hotel
Lake Height Entebbe BON Hotels
Lake Height BON Hotels
Lake Heights Entebbe BON Hotels Hotel
Lake Heights BON Hotels Hotel
Lake Heights Entebbe BON Hotels
Lake Heights BON Hotels
Lake Heights Entebbe by BON Hotels
Lake Height Entebbe by BON Hotels
Lake Heights Hotel Entebbe
Imperial Heights Hotel Entebbe
Imperial Heights Hotel, Entebbe Hotel
Imperial Heights Hotel, Entebbe Entebbe
Imperial Heights Hotel, Entebbe Hotel Entebbe

Frequently asked questions

Does Imperial Heights Hotel, Entebbe have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Imperial Heights Hotel, Entebbe?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Imperial Heights Hotel, Entebbe on 1 Jul 2024 start from 2.200.348 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Imperial Heights Hotel, Entebbe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Heights Hotel, Entebbe?

Self-parking and valet parking are free at this property.

What time is check-in at Imperial Heights Hotel, Entebbe?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Imperial Heights Hotel, Entebbe?

Checkout is at 11 AM.

Does Imperial Heights Hotel, Entebbe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per person applies.

Where is Imperial Heights Hotel, Entebbe located?

This family-friendly Entebbe hotel is located near the airport, within a 15-minute walk of Entebbe Golf Club and Imperial Shopping Mall. Lake Victoria and Entebbe Botanical Garden are also within 1 mile (2 km).

Imperial Heights Hotel, Entebbe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 71 reviews" "
Rating 8 - Good. 24 out of 71 reviews" "
Rating 6 - Okay. 11 out of 71 reviews" "
Rating 4 - Poor. 4 out of 71 reviews" "
Rating 2 - Terrible. 6 out of 71 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Loretta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel Liling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
Stayed 2 nights in Sep 2023

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

UMAR

Travelled with partner
Liked: Cleanliness, staff & service
My card was overcharged
Stayed 1 night in Apr 2022

8/10 Good

B C

Liked: Staff & service
Stayed 2 nights in Apr 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Nov 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Stayed 1 night in Nov 2021

6/10 Okay

Tiong

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Stayed 4 nights in Oct 2021

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
Stayed 3 nights in Sep 2021

8/10 Good

suzanne n

Business traveller
Liked: Staff & service, property conditions & facilities
Liked staff availability, friendliness and professionalism
Stayed 1 night in Aug 2021

4/10 Poor

Carlton

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Stayed 3 nights in Mar 2021

8/10 Good

Angela

Stayed 3 nights in Jan 2021

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do it again.
I would recommend. Good size rooms, plenty of food for breakfast and easy to get around. The staff were very helpful. The airport shuttle was very convenient. Appreciated .
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
I found the mattress to be comfy and the sheets were clean and not too old
Stayed 1 night in Feb 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Heights Hotel Entebbe
Have stayed there several times. Wonderful staff of people that I have gotten to know. Front desk is also very nice. Close to the airport.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

It’s a basic standard hotel, it was okay for a night stay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very cooperative and friendly. They were the best part of our stay. They made everything so easy and accessible.
Stayed 3 nights in Jan 2019

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Quick Review of Lake Heights
Stayed one night prior to departure from airport. Nice rooms. We were on third floor - no lift. Pool area ok but quite small and had a kids party going on so it much chance of relaxation outside. Booked shuttle to airport at 2.45am. Confirmed this with reception before going to bed and then had to wait until 3.15. Didn’t eat in hotel.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis from the City
Clean, quiet, beautiful surroundings - a nice break from the busy city. Lovely pool area - perfect to read and relax when waiting for a flight.
Stayed 3 nights in Dec 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Entebbe Airport
Very quiet and efficient hotel. Perfect for the travelers catching a flight out of Entebbe.
Stayed 1 night in Dec 2018

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, attentive and all around superb! The restaurant offers very generous portions at competitive rates! Try the steak. Rooms, bathrooms were squeaky clean - cleanest I’ve seen in 2 months traveling around Africa. I would not hesitate to stay here again if I found myself in Entebbe! What an excellent hotel! Location was also great - close to the airport, with free airport shuttle! Fantastic property!
Stayed 1 night in Nov 2018

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were very interested in making our stay as pleasant as possible. Beautiful views from rooftop restaurant. Close to everything we wanted to see.
Stayed 3 nights in Nov 2018

10/10 Excellent

Tim, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had great time, food was very good, no complaints at all
Stayed 7 nights in Oct 2018