8/10 Good
BONNIE
11 Nov 2024
Liked: Amenities, property conditions & facilities
The valets were very nice and hospitable. So were the staff at the front desk.
My room was not as clean as it should have been. In the bathroom, I found hair droppings from the previous guest and around the commode was residue of previous guest. The AC was extremely cold to me. I tried to adjust it, even up to 85 degrees and it still remained extremely cold. I had to just turn it off to be able to stay in the room.
As for breakfast, you advertise a vegetarian/vegan menu, but no printable menu exist. Would loved to have known what was available besides what was on the breakfast buffet So for breakfast, I paid $25 for 3 items off the breakfast buffet, which I did not know the cost until I finished breakfast. I did notice someone cooking at the entrance of the restaurant, but being there for the first time, I did not know whether I could have something cooked nor did I know what could be cooked. NO waiter was immediately available to help me and the room was not busy. However, I received attention from someone of the kitchen staff, who was eager to assist me, as I was pressed for time.
I do try not to complain. However, I suggest being more transparent concerning pricing for meals and what is available. As you advertise a vegetarian/vegan menu, we need to know what is available.
Kind regards.
BONNIE
Stayed 1 night in Nov 2024
