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Metropole Urban Hotel

4.0 star property
Hotel with a 24-hour front desk, a quick walk to Morosini Fountain

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Metropole Urban Hotel

Deluxe Room with Balcony and City View | View from room
Junior Suite with Outdoor Jetted Tub and Side Sea View | Minibar, in-room safe, individually decorated, individually furnished
Exterior
Exterior
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

9.0 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is 2.103.139 ₫
2.580.072 ₫ total
includes taxes & fees
24 Oct - 25 Oct

Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Deluxe Room with Balcony and City View

Deluxe Room with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room with Balcony and City View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room with Balcony and City View

Superior Room with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Room with Balcony and City View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Connecting Rooms with Balcony and City View

Superior Connecting Rooms with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Connecting Rooms with Balcony and City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

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includes taxes & fees
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About the area

Map
Agia Aikaterini Square, Heraklion, 71201

What's nearby

  • Heraklion Loggia - 5 min walk
  • Historical Museum of Crete - 6 min walk
  • Heraklion Archaeological Museum - 8 min walk
  • Koules Fortress - 12 min walk
  • Heraklion Port - 19 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 14 min drive

Restaurants

  • ‪Καλαμάκι - ‬3 min walk
  • ‪Chop Chop - ‬3 min walk
  • ‪Goody's - ‬2 min walk
  • ‪Frankly Cafe - ‬2 min walk
  • ‪Hacienda - ‬1 min walk

About this property

Metropole Urban Hotel

Upscale hotel near Morosini Fountain
Located close to Venetian Walls and Heraklion Loggia, Metropole Urban Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, 1 meeting room and free newspapers
  • Smoke-free property, a lift and a front desk safe
  • Luggage storage, coffee/tea in reception and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

Is Metropole Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Metropole Urban Hotel?

As of 27 Sep 2024, prices found for a 1-night stay for 2 adults at Metropole Urban Hotel on 24 Oct 2024 start from 2.103.139 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Metropole Urban Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Metropole Urban Hotel?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Metropole Urban Hotel located?

Located in the heart of Heraklion, this hotel is within a 5-minute walk of Morosini Fountain and Heraklion Loggia. Historical Museum of Crete and Heraklion Archaeological Museum are also within 10 minutes.

Metropole Urban Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 145 out of 198 reviews" "
Rating 8 - Good. 39 out of 198 reviews" "
Rating 6 - Okay. 10 out of 198 reviews" "
Rating 4 - Poor. 3 out of 198 reviews" "
Rating 2 - Terrible. 1 out of 198 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Maria at the front desk was SPECTACULAR!! We enjoyed our stay and her recommendations. Highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Despina

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

lina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in a great hotel. Excellent location
Stayed 3 nights in Sep 2024

10/10 Excellent

Ulises

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location
Stayed 4 nights in Sep 2024

8/10 Good

Ghazaleh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great. The only strange thing was that the sink was outside the bathroom.
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location Amazing view Very good breakfast Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great with a large terrace with a view of the plaza and nearby church! Would definitely recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Elefteria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were an absolute pleasure! Service above & beyond. Close to all shops, cafes, tavernas. An absolute delight. Would definitely recommend to all. Service was amazing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Aristotle

Liked: Cleanliness, staff & service, property conditions & facilities
Great locale, clean efficient rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the rooftop suite with hot tub for our honeymoon. The room and hotel was beautiful, provided breakfast was delicious, and the staff were very helpful. The location award also excellent and close to many shops and restaurants. The only issues we had were related specifically to the suite; we almost had to go to the hospital as the balcony seemed as though it had not been cleaned, was extremely muddy and got very slippery after using the hottub just once, resulting in my partner falling and hitting her head quite severely. The hottub also did not get cleaned once and was unusable by the third day as it smelled terrible.
Stayed 4 nights in Jul 2024

2/10 Terrible

Krista

Stayed 4 nights in Jul 2024

10/10 Excellent

ANNA, ZAPOPAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantástica ubicación. Habitaciones limpias, nuevas y amplias. Cuarto de baño muy grande y una ducha excepcional. Cómodas las camas y las almohadas una delicia. Se agradece un lugar así para poder descansar en los viajes 🙏
Stayed 1 night in Jul 2024

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great City centre location.
Stayed 1 night in Jul 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel right around a square with cafes. Clean rooms and great staff
Stayed 1 night in Jul 2024

8/10 Good

Liza

Stayed 2 nights in Jul 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and location is walkable. Parking may be difficult to find around peak time but overall very enjoyable stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is relaxed and customer service is very good. Well set-up rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location within easy walking distance of everything. Very clean, with helpful staff and we had a lovely little balcony overlooking the square and the basilica. Very convenient little mini market (Zervakis) nearby for essentials and close to plenty of restaurants as well as the market and shops.
Stayed 7 nights in May 2024

10/10 Excellent

Kishore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Metropole Urban Hotel is conveniently located close to many restaurants, shopping and tourist attractions. Staff are polite and excellent in giving the information , booking taxi service, car rental. We definitely recommend to friends and family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Prithvi, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

magda

Travelled with family
Liked: Amenities, property conditions & facilities
the room was very comfortable and the area was central to everything we needed. above all else the staff from morning through evening were all incredibly friendly and helpful
Stayed 3 nights in May 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located hotel. The room was very clean and comfortable. Great views of the cathedral from the room.
Stayed 1 night in May 2024