8/10 Good
aadil
Travelled with family, Business traveller
27 Jun 2024
Disliked: Staff & service, amenities
holiday inns are usually really nice, but here we had to pay for parking (which ive never experienced before with them), staff swiftly dealt with me at reception and i was standing around waiting for instructions or if we had finished.
so i called the staff member and said are we ok to go, he just walked off. ordinarily, they would just say, 'all checked in, head to your room etc' and provide directions.
when in the room, i tried ringing for room service 11 times with it going to answer phone and on a few occasions it was directed to reception who just transferred me despite me wanting to speak to reception.
the room appeared nice and clean, but once having a shower in the morning, there was long hairs in the shower room in 2 places. (me and the other guests are bald! so it wasnt ours!)
also it was noisy and when other people closed there room doors nearby, it made a loud noise which disturbed our sleep and there was almost like a draft when the doors for others closed, felt in our room - noticed this more from the toilet.
aadil
Stayed 1 night in Jun 2024