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"We found the hotel very comfortable and the staff amazingly friendly and helpful."

"The owner and the staffs are all welcoming and nice. They offer wonderful breakfast, hot drinks anytime you want. Dinner is set menu for 28 euros, and drinks are included. Not only a good value, but it’s a quality great meal. This place is not easy to drive around, very curvy and narrow streets, but parking availability was greatly appreciated! We used sauna after long hike which was a bonus, and some staffs were guides as well taking you to hikes! Bella and Axel from Sweden were our guides, and they were just amazing! I have nothing but praises how awesome this place is. "

"We had a 4 pax room with 1 queen bed and 2 twin beds. Very spacious and 2 bathrooms! We rented 3 same rooms and all had 2 bathrooms. The location is right next to a no cars zone with shops and restaurants, cobbled stones. Staff very nice. English or French no issues I would go back"

"After booking Hotel Europa last minute, we were pleasantly surprised by the hotel. The staff were exceptional at check in, breakfast & check out. The room comfortable and much bigger than expected. The bathroom was huge compared to other hotels and Air BnB places we have stayed in. The room was clean & comfortable. Our only issue was the air conditioner wasn't working to our expectations. My husband says if we need to stay in Biella again we have our place."

"We loved everything about the hotel, the staff, the food, and the location. It is GREAT!!"

"Beautiful Hotel, friendly staff and great breakfast food"

"Excellent location."

"Rooms are very comfortable, staff is very kind and professional"

"Clean and comfortable. Central location"